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Handling Passive-Aggressive Behavior as a Manager

It was the sigh for me.

That long, dramatic exhale in the middle of our meeting—the kind that doesn’t need words to say:

“Let’s not pretend we like each other, and finish this meeting asap.”
The kind that makes you feel uncomfortable and awkward.

And what did I do?
I smiled.
Nodded.
Acted like all was well.

This was early in my leadership career, and back then, my go-to strategy for dealing with passive-aggressive behavior was… well, 𝗯𝗲𝗶𝗻𝗴 𝗲𝘅𝘁𝗿𝗮 𝗻𝗶𝗰𝗲.

I didn’t want to make it worse.
Didn’t want to seem harsh or overly “bossy.”
I wanted to keep the relationship strong.

But here’s what I’ve learned since:
𝗔𝘃𝗼𝗶𝗱𝗶𝗻𝗴 𝗱𝗶𝘀𝗰𝗼𝗺𝗳𝗼𝗿𝘁 𝗻𝗼𝘄 𝗷𝘂𝘀𝘁 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝘀 𝗱𝗶𝘀𝗰𝗼𝗺𝗳𝗼𝗿𝘁 𝗹𝗮𝘁𝗲𝗿.

Because the more I ignored it, the more it showed up.
And the more I stayed silent, the harder it became to speak up.

Today, I handle it differently.

I say something like:
“Hey—I sensed a bit of tension in our last conversation. Can we talk about it?”

Curious.
Calm.
Clear.

It’s not about calling someone 𝘰𝘶𝘵.
It’s about calling them 𝘪𝘯.

Because leadership isn’t about being liked at all costs.
It’s about creating relationships rooted in respect—and the kind of honesty that actually builds trust.

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