How To Stop Negativity From Spreading In Your Team

Negativity spreads fast.

One complaint turns into a group venting session.
One frustration becomes the team’s mood.

I’ve seen it happen. And as a manager, it can make you feel powerless.

Especially when the frustration is about things outside your control—like salaries, company policies, or strategic decisions made higher up.

You don’t want to silence people. They have the right to voice concerns.
At the same time, research shows that some ways of dealing with negativity—like avoidance, suppression, or manipulation—only make things worse. Instead of resolving tension, these approaches allow negativity to fester or resurface in unproductive ways.

So, how do you manage it?

1. Acknowledge, but don’t amplify

Let people vent, but don’t fuel the fire.
“I hear you. This is frustrating. What do you think we can do within our control?”
Redirect the conversation toward action.

2. Reframe the narrative

Negativity thrives in a vacuum. If people lack context, they assume the worst.
As a manager, you can help reframe the situation:
“I get why this feels unfair, but here’s the bigger picture…”

This is called reappraisal—shifting how we interpret a situation. Studies show that once a new perspective spreads among 25-40% of a group, the rest will likely adopt it too.

3. Set the emotional tone

Your team will take cues from you. Stay calm, steady, and constructive.

Negativity isn’t the enemy. But letting it take over is.

Strong leaders don’t ignore emotions. They help teams process them—without getting stuck.