Great Leaders Are Great Communicators

Think of someone you know that communicates really well.

And someone that doesn’t.

What makes the difference?

Communication in leadership is like fine-tuning a musical instrumentโ€”it makes every performance better.

Especially for starting managers, getting this right from the beginning gives you a head start.

Hereโ€™s a challenge for you: ๐—ฐ๐—ต๐—ผ๐—ผ๐˜€๐—ฒ ๐—ผ๐—ป๐—ฒ ๐—ฎ๐˜€๐—ฝ๐—ฒ๐—ฐ๐˜ ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐˜๐—ผ ๐—ถ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ ๐˜๐—ต๐—ถ๐˜€ ๐—บ๐—ผ๐—ป๐˜๐—ต.

Need inspiration? Below youโ€™ll find some ideas:

๐—”๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—Ÿ๐—ถ๐˜€๐˜๐—ฒ๐—ป๐—ถ๐—ป๐—ด
๐Ÿ“Œ Tip: Use reflective listening techniques, such as paraphrasing what the speaker has said to confirm understanding.

๐—–๐—น๐—ฒ๐—ฎ๐—ฟ ๐—”๐—ฟ๐˜๐—ถ๐—ฐ๐˜‚๐—น๐—ฎ๐˜๐—ถ๐—ผ๐—ป
๐Ÿ“Œ Tip: Before communicating, take a moment to organize your thoughts to ensure clarity and precision in your message.

๐—ฃ๐—ฒ๐—ฟ๐˜€๐˜‚๐—ฎ๐˜€๐—ถ๐˜ƒ๐—ฒ ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป
๐Ÿ“Œ Tip: Remember WIIFM โ€“ โ€œWhatโ€™s In It For Meโ€? โ€“ A thought thatโ€™s often on our minds (we are human, after all). If you can pro-actively address this in your communication, youโ€™re more convincing.

๐—”๐—ฑ๐—ฎ๐—ฝ๐˜๐—ฎ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐˜† ๐—ถ๐—ป ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป
๐Ÿ“Œ Tip: Adjust your communication style to match the preferences of your audienceโ€”some may prefer directness, while others may need more context.

๐—”๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—”๐˜€๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—™๐—ฒ๐—ฒ๐—ฑ๐—ฏ๐—ฎ๐—ฐ๐—ธ
๐Ÿ“Œ Tip: Regularly ask for feedback on your communication style and effectiveness, showing you value continuous improvement.

๐—–๐—ผ๐—ป๐˜๐—ฒ๐˜…๐˜ ๐—ฎ๐—ป๐—ฑ ๐—ช๐—ต๐˜†
๐Ÿ“Œ Tip: When giving instructions, starting meetings or sharing updates, always explain the context. You might see the bigger picture, but your audience might not.

๐—”๐˜€๐—ธ๐—ถ๐—ป๐—ด ๐—ค๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€
๐Ÿ“Œ Tip: Ask open-ended questions that start with “what” or “how” to encourage detailed responses and deeper discussions.

Improving how you communicate can dramatically enhance your interactions and the impact you can make.

The Most Important Realization In Your Life

Is there life before death?

Wow, easy there, buddy. What a morbid question!

For many of us in the West, contemplating death is taboo. We avoid it at all costs.

While in many philosophies and cultures, from the Stoics to current day Tibet, contemplating our mortality is seen as an essential part of life.

In the West, we often overvalue โ€œtime = moneyโ€, and believe we are here on Earth only to be productive.

We can get too focused on promotions, raises or material success, forgetting that those things in itself do not lead to happiness.

We act like we only live to work.

But is that true?

Letโ€™s do a thought experiment..

What if you knew you only have 1 more month to live?

Would you then lay awake at night, thinking about what your manager said to you? Or about that presentation that didnโ€™t go as planned?

Would you add that extra project to your already full schedule, or would you choose to spend more time with friends or family?

Would you spend your commute mindlessly scrolling the news, or would you enjoy the colours in the sky?

If you would do things differently after hearing that news – why not do it now?

Work is an essential part of our life. But itโ€™s not the reason why weโ€™re here.

Reflect on what it means to you to live a full and happy life.

You donโ€™t even have to switch jobs, as there are many ways to make your current job more enjoyable and meaningful.

In the evening, spend five minutes reflecting on your day. Write about moments or people that made you feel alive, connected, or genuinely happy.

This helps in recognizing the value of your daily experiences beyond work achievements and material success.

Burning yourself out chasing after more senior titles or money will not get you what you hope for. It never does in the end.

Instead, work to make a positive impact โ€“ on your team, your company and for your clients.

Work to grow, learn, and have fun.

Work to connect with people.

Work to support your life outside of work.

You only have one life.

Make the most out of it.

Why Your Next Promotion Might Be Your Last (Unless You’re Aware of This) 2/2

I always saw myself as a good listener. Until I realized I wasnโ€™t…

Last week I wrote about ๐˜๐—ต๐—ฒ ๐—ฃ๐—ฒ๐˜๐—ฒ๐—ฟ ๐—ฃ๐—ฟ๐—ถ๐—ป๐—ฐ๐—ถ๐—ฝ๐—น๐—ฒ โ€“ you keep getting promoted, until you hit the ceiling of your competence.

Then, the requirements of the role exceed your capabilities and you stop being promoted.

For competence, think about things like your ability to think strategically, your emotional intelligence, your leadership skills, your communication skills, or your ability to analyse complex problems.

Competence is not set in stone โ€“ you can increase it.

But here, weโ€™re faced with an invisible enemy โ€“ the ๐——๐˜‚๐—ป๐—ป๐—ถ๐—ป๐—ด-๐—ž๐—ฟ๐˜‚๐—ด๐—ฒ๐—ฟ ๐—ฒ๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜.

Itโ€™s a cognitive bias that makes people with low ability in a specific area, overestimate their ability in that area. It’s unconscious incompetence.

In many experiments, Dunning and Krugerโ€™s observed that people who objectively score among the lowest 25%, rate themselves to be in the 50-75% range.

A practical example: many people who believe they are good listeners, in fact arenโ€™t.

For me, the realization came when I truly listened to feedback. And then explored the topic of what listening is about, and how to become good at it.

Letโ€™s tie last weekโ€™s post and this topic together:

โ€ข You keep getting promoted in organizations, until you hit your level of competence (๐—ฃ๐—ฒ๐˜๐—ฒ๐—ฟ ๐—ฃ๐—ฟ๐—ถ๐—ป๐—ฐ๐—ถ๐—ฝ๐—น๐—ฒ).
โ€ข To keep getting promoted, increase your level of competence.
โ€ข For those skills we need to increase our competence for, we overestimate our ability (๐——๐˜‚๐—ป๐—ป๐—ถ๐—ป๐—ด-๐—ž๐—ฟ๐˜‚๐—ด๐—ฒ๐—ฟ ๐—ฒ๐—ณ๐—ณ๐—ฒ๐—ฐ๐˜).
โ€ข This prevents us from putting in the effort to improve, which keeps our level of competence, and our career, where it is.

What can you do?

โ€ข Take assessments on particular skills required for your role.
โ€ข Ask for 360-feedback from your colleagues (anonymous or not). Be open to criticism.
โ€ข Question your beliefs about what you know and what you donโ€™t yet know.
โ€ข Keep learning.

There is no need to become insecure and doubtful about your abilities. But realize information is power.

And, a few weeks after International Womenโ€™s Day, for managers and organisations, I also want to call out the ๐—ฃ๐—ฎ๐˜‚๐—น๐—ฎ ๐—ฃ๐—ฟ๐—ถ๐—ป๐—ฐ๐—ถ๐—ฝ๐—น๐—ฒ. It describes how many women in organisations work below their level of competence. Using objective data can help us counter this

So, identify the skills critical for your role and the next. Use data and feedback for an honest assessment, and then, take action.

Your future-you will thank you for it.

Why Your Next Promotion Might Be Your Last (Unless You’re Aware of This) 1/2

Imagine climbing a ladder, where each step represents a new level of achievement in your career.

Now, imagine there’s a step where, once you reach it, climbing further becomes impossibleโ€”not because the ladder ends, but because your ability to climb does. Welcome to the Peter Principle.

Coined by Dr. Laurence J. Peter in 1969, this principle suggests that in a companyโ€™s hierarchy, people tend to rise to their “level of incompetence.”

Simply put, most people are promoted based on their performance in their previous role. Until they reach a position where they’re no longer competent enough in that role.

And thatโ€™s where they stop.

The beautyโ€”and challengeโ€”of this concept lies in its silent alarm: to pause and introspect. It’s not a career death sentence but a wake-up call to continually evolve, to plug the gaps in our competence before they become career stoppers.

Because you actually can increase your level of competence.

Recognizing where you need to grow requires humility and curiosityโ€”qualities essential for any leader aiming to defy the Peter Principle.

In essence, the ability to progress beyond your current capabilities is not only about acquiring new skills; it’s about self-awareness and the willingness to adapt.

๐—ง๐—ถ๐—ฝ ๐—ณ๐—ผ๐—ฟ ๐—ถ๐—ป๐—ฑ๐—ถ๐˜ƒ๐—ถ๐—ฑ๐˜‚๐—ฎ๐—น๐˜€: assess what skills are needed for the ๐˜ฏ๐˜ฆ๐˜น๐˜ต step, and actively develop those. Ask for honest feedback.

๐—ง๐—ถ๐—ฝ ๐—ณ๐—ผ๐—ฟ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ๐˜€/๐—›๐—ฅ: promote people based on their suitability for their next role, not their performance on their current job. Create development programs.

So, how can you ensure your next promotion isn’t your last?

Stay tuned for part 2 of this series next week, where Iโ€™ll discuss a phenomenon that often goes hand-in-hand with the Peter Principle, keeping many from realizing their potential blind spots.

Hint: It’s not about your ability but your awareness of it.