Think of someone you know that communicates really well.
And someone that doesn’t.
What makes the difference?
Communication in leadership is like fine-tuning a musical instrumentโit makes every performance better.
Especially for starting managers, getting this right from the beginning gives you a head start.
Hereโs a challenge for you: ๐ฐ๐ต๐ผ๐ผ๐๐ฒ ๐ผ๐ป๐ฒ ๐ฎ๐๐ฝ๐ฒ๐ฐ๐ ๐ผ๐ณ ๐๐ผ๐๐ฟ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐ผ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ ๐๐ต๐ถ๐ ๐บ๐ผ๐ป๐๐ต.
Need inspiration? Below youโll find some ideas:
๐๐ฐ๐๐ถ๐๐ฒ ๐๐ถ๐๐๐ฒ๐ป๐ถ๐ป๐ด
๐ Tip: Use reflective listening techniques, such as paraphrasing what the speaker has said to confirm understanding.
๐๐น๐ฒ๐ฎ๐ฟ ๐๐ฟ๐๐ถ๐ฐ๐๐น๐ฎ๐๐ถ๐ผ๐ป
๐ Tip: Before communicating, take a moment to organize your thoughts to ensure clarity and precision in your message.
๐ฃ๐ฒ๐ฟ๐๐๐ฎ๐๐ถ๐๐ฒ ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป
๐ Tip: Remember WIIFM โ โWhatโs In It For Meโ? โ A thought thatโs often on our minds (we are human, after all). If you can pro-actively address this in your communication, youโre more convincing.
๐๐ฑ๐ฎ๐ฝ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ถ๐ป ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป
๐ Tip: Adjust your communication style to match the preferences of your audienceโsome may prefer directness, while others may need more context.
๐๐ฐ๐๐ถ๐๐ฒ ๐๐๐ธ๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐๐ฒ๐ฒ๐ฑ๐ฏ๐ฎ๐ฐ๐ธ
๐ Tip: Regularly ask for feedback on your communication style and effectiveness, showing you value continuous improvement.
๐๐ผ๐ป๐๐ฒ๐
๐ ๐ฎ๐ป๐ฑ ๐ช๐ต๐
๐ Tip: When giving instructions, starting meetings or sharing updates, always explain the context. You might see the bigger picture, but your audience might not.
๐๐๐ธ๐ถ๐ป๐ด ๐ค๐๐ฒ๐๐๐ถ๐ผ๐ป๐
๐ Tip: Ask open-ended questions that start with “what” or “how” to encourage detailed responses and deeper discussions.
Improving how you communicate can dramatically enhance your interactions and the impact you can make.
The Most Important Realization In Your Life
Is there life before death?
Wow, easy there, buddy. What a morbid question!
For many of us in the West, contemplating death is taboo. We avoid it at all costs.
While in many philosophies and cultures, from the Stoics to current day Tibet, contemplating our mortality is seen as an essential part of life.
In the West, we often overvalue โtime = moneyโ, and believe we are here on Earth only to be productive.
We can get too focused on promotions, raises or material success, forgetting that those things in itself do not lead to happiness.
We act like we only live to work.
But is that true?
Letโs do a thought experiment..
What if you knew you only have 1 more month to live?
Would you then lay awake at night, thinking about what your manager said to you? Or about that presentation that didnโt go as planned?
Would you add that extra project to your already full schedule, or would you choose to spend more time with friends or family?
Would you spend your commute mindlessly scrolling the news, or would you enjoy the colours in the sky?
If you would do things differently after hearing that news – why not do it now?
Work is an essential part of our life. But itโs not the reason why weโre here.
Reflect on what it means to you to live a full and happy life.
You donโt even have to switch jobs, as there are many ways to make your current job more enjoyable and meaningful.
In the evening, spend five minutes reflecting on your day. Write about moments or people that made you feel alive, connected, or genuinely happy.
This helps in recognizing the value of your daily experiences beyond work achievements and material success.
Burning yourself out chasing after more senior titles or money will not get you what you hope for. It never does in the end.
Instead, work to make a positive impact โ on your team, your company and for your clients.
Work to grow, learn, and have fun.
Work to connect with people.
Work to support your life outside of work.
You only have one life.
Make the most out of it.
Why Your Next Promotion Might Be Your Last (Unless You’re Aware of This) 2/2
I always saw myself as a good listener. Until I realized I wasnโt…
Last week I wrote about ๐๐ต๐ฒ ๐ฃ๐ฒ๐๐ฒ๐ฟ ๐ฃ๐ฟ๐ถ๐ป๐ฐ๐ถ๐ฝ๐น๐ฒ โ you keep getting promoted, until you hit the ceiling of your competence.
Then, the requirements of the role exceed your capabilities and you stop being promoted.
For competence, think about things like your ability to think strategically, your emotional intelligence, your leadership skills, your communication skills, or your ability to analyse complex problems.
Competence is not set in stone โ you can increase it.
But here, weโre faced with an invisible enemy โ the ๐๐๐ป๐ป๐ถ๐ป๐ด-๐๐ฟ๐๐ด๐ฒ๐ฟ ๐ฒ๐ณ๐ณ๐ฒ๐ฐ๐.
Itโs a cognitive bias that makes people with low ability in a specific area, overestimate their ability in that area. It’s unconscious incompetence.
In many experiments, Dunning and Krugerโs observed that people who objectively score among the lowest 25%, rate themselves to be in the 50-75% range.
A practical example: many people who believe they are good listeners, in fact arenโt.
For me, the realization came when I truly listened to feedback. And then explored the topic of what listening is about, and how to become good at it.
Letโs tie last weekโs post and this topic together:
โข You keep getting promoted in organizations, until you hit your level of competence (๐ฃ๐ฒ๐๐ฒ๐ฟ ๐ฃ๐ฟ๐ถ๐ป๐ฐ๐ถ๐ฝ๐น๐ฒ).
โข To keep getting promoted, increase your level of competence.
โข For those skills we need to increase our competence for, we overestimate our ability (๐๐๐ป๐ป๐ถ๐ป๐ด-๐๐ฟ๐๐ด๐ฒ๐ฟ ๐ฒ๐ณ๐ณ๐ฒ๐ฐ๐).
โข This prevents us from putting in the effort to improve, which keeps our level of competence, and our career, where it is.
What can you do?
โข Take assessments on particular skills required for your role.
โข Ask for 360-feedback from your colleagues (anonymous or not). Be open to criticism.
โข Question your beliefs about what you know and what you donโt yet know.
โข Keep learning.
There is no need to become insecure and doubtful about your abilities. But realize information is power.
And, a few weeks after International Womenโs Day, for managers and organisations, I also want to call out the ๐ฃ๐ฎ๐๐น๐ฎ ๐ฃ๐ฟ๐ถ๐ป๐ฐ๐ถ๐ฝ๐น๐ฒ. It describes how many women in organisations work below their level of competence. Using objective data can help us counter this
So, identify the skills critical for your role and the next. Use data and feedback for an honest assessment, and then, take action.
Your future-you will thank you for it.
Why Your Next Promotion Might Be Your Last (Unless You’re Aware of This) 1/2
Imagine climbing a ladder, where each step represents a new level of achievement in your career.
Now, imagine there’s a step where, once you reach it, climbing further becomes impossibleโnot because the ladder ends, but because your ability to climb does. Welcome to the Peter Principle.
Coined by Dr. Laurence J. Peter in 1969, this principle suggests that in a companyโs hierarchy, people tend to rise to their “level of incompetence.”
Simply put, most people are promoted based on their performance in their previous role. Until they reach a position where they’re no longer competent enough in that role.
And thatโs where they stop.
The beautyโand challengeโof this concept lies in its silent alarm: to pause and introspect. It’s not a career death sentence but a wake-up call to continually evolve, to plug the gaps in our competence before they become career stoppers.
Because you actually can increase your level of competence.
Recognizing where you need to grow requires humility and curiosityโqualities essential for any leader aiming to defy the Peter Principle.
In essence, the ability to progress beyond your current capabilities is not only about acquiring new skills; it’s about self-awareness and the willingness to adapt.
๐ง๐ถ๐ฝ ๐ณ๐ผ๐ฟ ๐ถ๐ป๐ฑ๐ถ๐๐ถ๐ฑ๐๐ฎ๐น๐: assess what skills are needed for the ๐ฏ๐ฆ๐น๐ต step, and actively develop those. Ask for honest feedback.
๐ง๐ถ๐ฝ ๐ณ๐ผ๐ฟ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฟ๐/๐๐ฅ: promote people based on their suitability for their next role, not their performance on their current job. Create development programs.
So, how can you ensure your next promotion isn’t your last?
Stay tuned for part 2 of this series next week, where Iโll discuss a phenomenon that often goes hand-in-hand with the Peter Principle, keeping many from realizing their potential blind spots.
Hint: It’s not about your ability but your awareness of it.