What Problems And Questions From My Team Should I Take On – And What Not?

Who else has felt the overwhelming urge to solve every problem that lands on their desk?

It’s a common trap for new managers, feeling like you need to be the hero.

Imagine walking around with a big backpack. 🎒

Every time your team comes to you with a problem, you have a choice – do you accept the problem and add it to your backpack, or not?

Put too much in your backpack, and you won’t be able to move anymore.

Great leadership isn’t about how many problems you can solve; it’s about how many problems you can teach your team to solve.

📌 Here’s a quick tip: Think of yourself as a guide rather than a fixer.

Next time a direct report comes to you with an issue, ask, “What part of this can you handle, and what do you need my help with? What solution have you considered?”.

This empowers them and helps you prioritize your own workload.

👉 If you’re unsure whether to take on a problem, consider if it aligns with your key responsibilities. If it doesn’t, it’s likely not yours to solve.

Coaching your team to handle challenges not only lightens your load but also builds their confidence and skills.

This fosters a culture of problem-solving, innovation, and ownership.

Lastly, at a later moment, check-in and reflect with your team around problems you asked them to solve themselves, to build trust and enhance learning.