My Team Does Not Take Ownership. What Now?

David Buirs | Leadership Coach & Management Trainer

My Team Does Not Take Ownership. Why Is That?

David Buirs is a leadership and executive coach in Amsterdam. This post is about teams that do not take ownership. You will learn why more control backfires, how clear agreements and short update moments bring ownership back, and how to respond when someone fails to keep an agreement.

You probably know the feeling. You hand something off, and then you have to chase it constantly. A reminder here. A check there. And still it sits there until you jump on top of it again.

You start to think you should just do it yourself. Faster, easier, done.

But then you are caught in a pattern that feeds itself.

This is one of the topics I work on most often with people. Team leads, managers, board members, VPs. In coaching this theme keeps coming back. And almost all of them tell me the same thing after we have worked on it: it gets easier and easier to let people take things on themselves.

The More You Stay on Top of It, the Less They Do

This is the painful paradox. The more you control, the less ownership you get back.

It seems illogical, but it sits deep in how people work. Research into micromanagement shows a clear mechanism. Too much control removes autonomy, and with it the felt responsibility for the outcome.

And then something subtle happens. When you become the owner of their task, your employee's brain senses that sharply. They start acting to satisfy your instructions. People then follow the rules to avoid getting the blame, rather than trying to make the work genuinely better.

So you have literally taken the ownership over. And then you wonder why no one picks it up.

The way out lies in something other than pushing harder.

Make Agreements Instead of Giving Instructions

Telling people what to do feels efficient. It rarely works, though.

What does work: making clear agreements together with your people. An agreement that two people commit to.

Do you doubt whether someone can handle it? Then ask a question.

"What is your plan? Walk me through it, so I can give you a tip if you need one."

Now two things happen at once. You hear whether the plan holds up. And you leave ownership where it belongs: with them. They present their approach to you, not the other way around. It is their plan.

The Update Agreement That Changes Everything

Here is where many managers gain the most. The way you hand off an important project.

Look first at how it often goes.

"The deadline for this project is in two weeks. Will it work out?" "Yes, it will be fine." Two weeks later: "Oh, I completely forgot."

Now you are empty-handed. Too late to steer anything.

Compare that with this approach.

"This project is important, because a lot depends on it for [reason]. I want to ask you to do this, because I believe you can. Will you help me with this? How you carry it out is up to you. I am curious though: what is your plan? Walk me through it. And because so much depends on it, will you send me a very short update every two days?"

Do you feel the difference?

You explain why it matters. You give trust. You leave the execution with them. And you build in a safety net. If you hear nothing after two days, you can steer right away. From now on you avoid surprises.

The short update works as a rhythm in which you keep course together.

And When Someone Fails to Keep the Agreement?

It happens. The question is how you respond.

The first time: take it on yourself. "Maybe I did not explain it clearly enough." This keeps the relationship open. People come out of their defensiveness, so they can really listen.

The second time: be clear and warm at once. "Last time it may have been on me. This time I explained it clearly. I want you to succeed in your role. I have little appetite for attaching a consequence to a broken agreement. But I do need to be able to rely on you. What can we do so that this goes well from now on?"

And then the most important part. If you name a consequence, follow through when it goes wrong again. Otherwise you lose your authority. Your words become cheap. Everyone on your team sees that you threaten without follow-up.

A boundary you guard is the only real boundary.

Two Things That Help Here

Always make the why explicit. People take things on when they understand why it matters. "Just do this" gives you an executor. "This matters because customers drop off otherwise" gives you an owner. The same task, a completely different sense of involvement.

Celebrate it when someone does take ownership. We mostly name what goes wrong. But behaviour you pay attention to grows. Do you see someone take initiative? Say it out loud. Just honestly. "Good that you picked this up yourself, that really helps me." That way you make ownership attractive.

To Close

A team that takes things on itself grows through steering differently. Through agreements instead of instructions. Through trust with a safety net underneath.

It feels awkward at first. You give up control you were used to holding. But that is exactly where the room sits in which your people can grow. Want to work on this personally? This is exactly the kind of theme I help with in coaching for managers. For leaders at board level, executive coaching amsterdam is a logical next step. And for organisations that want to address this structurally, a leadership development program is a solid move.

And you finally keep your hands free for the work that truly matters. Interested or curious? Let's chat. Plan your free introduction here. Zero obligation.

As a Leader, Do You Always Need to Have the Answer?

Youโ€™re not a search engine.

But as a new leader, it can feel like you have to be one.

Your team asks questions. Pings you on Teams. Calls. Emails. And the instinct? Respond. Immediately. Every single time.

The problem? Constant interruptions chip away at your ability to focus, and focus is what you need most as a leader.

Itโ€™s what allows you to steer the ship, plan strategically, and make thoughtful decisions for your teamโ€™s success.

When you spend your days responding to every ping and notification, you lose the time and energy for the deep thinking that drives real progress.

What can you do?

โ€ข ๐—˜๐˜€๐˜๐—ฎ๐—ฏ๐—น๐—ถ๐˜€๐—ต ๐—ฏ๐—ผ๐˜‚๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ถ๐—ฒ๐˜€: Set a daily hour of uninterrupted focus for you and your team.
โ€ข ๐—˜๐—บ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ผ๐˜๐—ต๐—ฒ๐—ฟ๐˜€: Encourage your team to solve what they can without you, building their confidence along the way.
โ€ข ๐—ฅ๐—ฒ๐—ณ๐—ฟ๐—ฎ๐—บ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฟ๐—ผ๐—น๐—ฒ: Leadership is about guiding the team toward long-term success, not managing every moment.

Start protecting your focus.

Itโ€™s the key to being the leader your team needs.

Set Boundaries and Protect Your Energy

Do you feel like you need to be available at all hours to lead effectively?

Many emerging leaders believe this, but itโ€™s a misconception.

Always being โ€œonโ€ drains your energy, leaving you with little capacity for the strategic thinking needed to truly lead.

Effective leaders understand the importance of setting boundaries. Itโ€™s not about always being present; itโ€™s about being present at the right moments.

Your energy and focus are your greatest assetsโ€”donโ€™t waste them on every minor distraction.

And always having the answer ready creates dependencies, lowers your teamโ€™s sense of ownership and problem-solving skills.

Step back.

Focus on the bigger picture.

Thatโ€™s how you lead with impact.

What Problems And Questions From My Team Should I Take On – And What Not?

Who else has felt the overwhelming urge to solve every problem that lands on their desk?

It’s a common trap for new managers, feeling like you need to be the hero.

Imagine walking around with a big backpack. ๐ŸŽ’

Every time your team comes to you with a problem, you have a choice โ€“ do you accept the problem and add it to your backpack, or not?

Put too much in your backpack, and you wonโ€™t be able to move anymore.

Great leadership isn’t about how many problems you can solve; it’s about how many problems you can teach your team to solve.

๐Ÿ“Œ Hereโ€™s a quick tip: Think of yourself as a guide rather than a fixer.

Next time a direct report comes to you with an issue, ask, “What part of this can you handle, and what do you need my help with? What solution have you considered?โ€.

This empowers them and helps you prioritize your own workload.

๐Ÿ‘‰ If you’re unsure whether to take on a problem, consider if it aligns with your key responsibilities. If it doesn’t, it’s likely not yours to solve.

Coaching your team to handle challenges not only lightens your load but also builds their confidence and skills.

This fosters a culture of problem-solving, innovation, and ownership.

Lastly, at a later moment, check-in and reflect with your team around problems you asked them to solve themselves, to build trust and enhance learning.