Why Is Psychological Safety A Game-Changer At Work?

What sets high-performing teams apart?

It’s not just skills or hard workโ€”it’s the climate of trust they operate in, where making mistakes is not a fireable offense but a growth opportunity.

Yesterday, I had the pleasure of attending an eye-opening workshop by Gabriele Galassi, organized by the inspiring the D2 collective.

The topic: psychological safety at work.

A standout insight?

Googleโ€™s research shows that top teams succeed not because they are smarter, but because there is more psychological safety.

Psychological safety is ๐˜ข ๐˜ด๐˜ฉ๐˜ข๐˜ณ๐˜ฆ๐˜ฅ ๐˜ฃ๐˜ฆ๐˜ญ๐˜ช๐˜ฆ๐˜ง ๐˜ฉ๐˜ฆ๐˜ญ๐˜ฅ ๐˜ฃ๐˜บ ๐˜ฎ๐˜ฆ๐˜ฎ๐˜ฃ๐˜ฆ๐˜ณ๐˜ด ๐˜ฐ๐˜ง ๐˜ข ๐˜ต๐˜ฆ๐˜ข๐˜ฎ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ต๐˜ฉ๐˜ฆ ๐˜ต๐˜ฆ๐˜ข๐˜ฎ ๐˜ช๐˜ด ๐˜ด๐˜ข๐˜ง๐˜ฆ ๐˜ง๐˜ฐ๐˜ณ ๐˜ช๐˜ฏ๐˜ต๐˜ฆ๐˜ณ๐˜ฑ๐˜ฆ๐˜ณ๐˜ด๐˜ฐ๐˜ฏ๐˜ข๐˜ญ ๐˜ณ๐˜ช๐˜ด๐˜ฌ-๐˜ต๐˜ข๐˜ฌ๐˜ช๐˜ฏ๐˜จ.

Safer to speak up, challenge norms, make mistakes, report errors and give each other tough feedback.

A few more learnings from yesterday I want to share with you:

๐Ÿ“Œ Having a great variation of nationalities on a team promotes psychological safety.

๐Ÿ“Œ Team cohesion is another strong predictor of performance. Teams where members are willing and able to establish strong relationships, to listen and feel empathy for each other and to give and take feedback, perform better than regular teams.

๐Ÿ“Œ In the workplace, we start overvaluing tasks over relationships. Starting the day with a relationship-building exercise over a task-oriented meeting, can have surprisingly beneficial results.

๐Ÿ“Œ A characteristic of high-performing teams is that members speak roughly in equal measure, keeping contributions short and sweet.

Improving psychological safety and team cohesion is one of the topics I work on with my ambitious leadership development clients.

Do you want to boost your teamโ€™s performance too?

Letโ€™s connect!

How To Be Assertive AND Empathetic?

Too hard or too soft? It’s not a pillow questionโ€”it’s about leadership style.

An effective leader knows how to combine assertiveness with empathy.

Assertiveness doesn’t mean being harsh; it’s about finding the right balance between passivity and aggression.

Empathy isn’t about just accepting everything – it’s about truly understanding and sharing someone else’s feelings.

A 2500-year-old practice I’ve grown to love for increasing empathy and compassion is ‘Metta’, or ‘loving-kindness’ meditation.

I was skeptical at first, but integrating it into my routine increased my empathy and changed how I connect with others.

How to practice ‘๐— ๐—ฒ๐˜๐˜๐—ฎ’?

๐—™๐—ถ๐—ป๐—ฑ ๐—ฎ ๐—ค๐˜‚๐—ถ๐—ฒ๐˜ ๐—ฆ๐—ฝ๐—ผ๐˜: Sit comfortably, close your eyes.

๐—ฉ๐—ถ๐˜€๐˜‚๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ ๐—ฆ๐—ผ๐—บ๐—ฒ๐—ผ๐—ป๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—–๐—ฎ๐—ฟ๐—ฒ ๐—”๐—ฏ๐—ผ๐˜‚๐˜: Start by picturing your best friend. Wish them health, happiness, and well-being. Connect with these feelings.

๐—˜๐˜…๐—ฝ๐—ฎ๐—ป๐—ฑ ๐—ฌ๐—ผ๐˜‚๐—ฟ ๐—ฆ๐—ฐ๐—ผ๐—ฝ๐—ฒ: Gradually move to someone neutral, like a helpful store clerk, and then to someone you have difficulties with or don’t like.

๐—ช๐—ถ๐˜€๐—ต ๐—ง๐—ต๐—ฒ๐—บ ๐—ช๐—ฒ๐—น๐—น: Remember, this isnโ€™t just for them; itโ€™s for enhancing your own emotional powers.

By practicing these steps, you’re strengthening your empathy muscle by creating stronger neural pathways for compassion and empathy in your brain.

Interested in mastering both assertive and empathetic leadership?

Letโ€™s chat about how these skills can transform your approach and help you lead more effectively.

How To Have Effective 1:1’s With Your Team Members

Remember those 30-minute one-on-one meetings that felt more like a cozy chat than a productive meeting? We laughed, we talked, but often missed the key points.

It turns out, most managers, myself included, learned to conduct effective 1:1s more through slow experience than quick training.

Good 1:1s meet both the work and personal needs of your team.

Here’s how to make yours better:

1. ๐—–๐—ต๐—ฒ๐—ฐ๐—ธ-๐—ถ๐—ป ๐—ผ๐—ป ๐˜„๐—ฒ๐—น๐—น-๐—ฏ๐—ฒ๐—ถ๐—ป๐—ด: Be genuinely curious and caring about how your direct reports are doing. Example questions: “How did you feel this week?” “What was your best moment?” “How has your week been?”

2. ๐—จ๐˜€๐—ฒ ๐—ฎ ๐˜๐—ผ๐—ผ๐—น ๐—ณ๐—ผ๐—ฟ ๐Ÿญ:๐Ÿญ๐˜€: Tools like Asana, Jira, or even Google Sheets are great to track your meetings. Both you and your team member should add updates and agenda points, and review those, before the meeting.

3. ๐—ž๐—ฒ๐—ฒ๐—ฝ ๐—ฎ ๐—ฟ๐—ฒ๐—ด๐˜‚๐—น๐—ฎ๐—ฟ ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐˜: Follow a set agenda. Cover open topics, action items, blockers, questions and successes. Save your valuable meeting time for discussion – you can share regular updates through the online tool.

4. ๐—ฃ๐˜‚๐—ป๐—ฐ๐˜๐˜‚๐—ฎ๐—น๐—ถ๐˜๐˜† ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€: Starting on time and avoiding cancellations shows respect. It signals to your team you value their time.

5. ๐—™๐—ผ๐—น๐—น๐—ผ๐˜„ ๐˜‚๐—ฝ: If you promise to take an action, update your team on the progress. Itโ€™s a great way to build trust. Ask the same from your team.

6. ๐—ง๐—ต๐—ฒ ๐—ฝ๐—ผ๐˜„๐—ฒ๐—ฟ ๐—ผ๐—ณ ๐—น๐—ถ๐˜€๐˜๐—ฒ๐—ป๐—ถ๐—ป๐—ด: For leaders, information is gold. The leader that listens well has a big advantage. Listening also makes your team feel heard and cared about. (We all overestimate our ability to listen.)

7. ๐—”๐˜€๐—ธ ๐—ฟ๐—ฒ๐—ณ๐—น๐—ฒ๐—ฐ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—พ๐˜‚๐—ฒ๐˜€๐˜๐—ถ๐—ผ๐—ป๐˜€: Encourage them to think and reflect about their week. Ask about highlights and challenges. Instead of giving your ideal solution right away, ask them what they think first. This supports growth and learning.

Using these tips, you can turn 1:1s from simple chats into powerful tools for growth and success.

Training, Mentoring And Coaching – When To Use What?

Letโ€™s look at one tool from the leadership toolkit: training, mentoring and coaching your team. ๐Ÿ› 

Demystifying the use of ๐˜๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด, ๐—บ๐—ฒ๐—ป๐˜๐—ผ๐—ฟ๐—ถ๐—ป๐—ด, and ๐—ฐ๐—ผ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ด.

All three are essential skills for any manager.

Use the right skill at the right time to maximize your teamโ€™s development.

So, when to use what?

๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด: ๐—Ÿ๐—ฒ๐—ฎ๐—ฟ๐—ป๐—ถ๐—ป๐—ด ๐—ป๐—ฒ๐˜„ ๐˜€๐—ธ๐—ถ๐—น๐—น๐˜€ ๐ŸŽ“

Perfect for beginners, training is directive and instructional, focusing on knowledge transfer to lay a solid skill foundation. Usually short-term.

“๐˜๐˜ฏ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ต๐˜ณ๐˜ข๐˜ช๐˜ฏ๐˜ช๐˜ฏ๐˜จ ๐˜ด๐˜ฆ๐˜ด๐˜ด๐˜ช๐˜ฐ๐˜ฏ, ๐˜โ€™๐˜ญ๐˜ญ ๐˜ต๐˜ฆ๐˜ข๐˜ค๐˜ฉ ๐˜บ๐˜ฐ๐˜ถ ๐˜ฉ๐˜ฐ๐˜ธ ๐˜ต๐˜ฐ ๐˜ฅ๐˜ฐ ๐˜Ÿ, ๐˜ , ๐˜ก.โ€

โœ… ๐˜›๐˜ช๐˜ฑ: verify, in a supportive, non-controlling way, if the training was successful and the desired skills were learned.

๐— ๐—ฒ๐—ป๐˜๐—ผ๐—ฟ๐—ถ๐—ป๐—ด: ๐—ฅ๐—ฒ๐—ฐ๐—ฒ๐—ถ๐˜ƒ๐—ถ๐—ป๐—ด ๐—ด๐˜‚๐—ถ๐—ฑ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐Ÿงญ

Suited for mid-level to senior team members, mentoring offers guidance and wisdom from personal experience. Guide your team members on their professional journey. Longer term.

“๐˜๐˜ณ๐˜ฐ๐˜ฎ ๐˜ฎ๐˜บ ๐˜ฆ๐˜น๐˜ฑ๐˜ฆ๐˜ณ๐˜ช๐˜ฆ๐˜ฏ๐˜ค๐˜ฆ, ๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ’๐˜ด ๐˜ฉ๐˜ฐ๐˜ธ ๐˜ ๐˜ต๐˜ข๐˜ค๐˜ฌ๐˜ญ๐˜ฆ๐˜ฅ ๐˜ด๐˜ช๐˜ฎ๐˜ช๐˜ญ๐˜ข๐˜ณ ๐˜ค๐˜ฉ๐˜ข๐˜ญ๐˜ญ๐˜ฆ๐˜ฏ๐˜จ๐˜ฆ๐˜ด. ๐˜ž๐˜ฉ๐˜ข๐˜ต ๐˜ด๐˜ต๐˜ณ๐˜ข๐˜ต๐˜ฆ๐˜จ๐˜ช๐˜ฆ๐˜ด ๐˜ฅ๐˜ฐ ๐˜บ๐˜ฐ๐˜ถ ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜ฌ ๐˜ค๐˜ฐ๐˜ถ๐˜ญ๐˜ฅ ๐˜ธ๐˜ฐ๐˜ณ๐˜ฌ ๐˜ง๐˜ฐ๐˜ณ ๐˜บ๐˜ฐ๐˜ถ?”

โœ… ๐˜›๐˜ช๐˜ฑ: the relationship is essential in mentoring – take a genuine interest in your mentee.

๐—–๐—ผ๐—ฎ๐—ฐ๐—ต๐—ถ๐—ป๐—ด: ๐—ฃ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น ๐—ฎ๐—ป๐—ฑ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต ๐Ÿš€

Ideal for more senior team members, coaching is an equal partnership that promotes self-discovery and maximizes their potential. No advice or instructions are given.

Through questions, help your coachee discover what they want, and how theyโ€™ll get there. Only effective if coachee is motivated to be coached.

“๐˜ž๐˜ฉ๐˜ข๐˜ต ๐˜ฐ๐˜ถ๐˜ต๐˜ค๐˜ฐ๐˜ฎ๐˜ฆ๐˜ด ๐˜ข๐˜ณ๐˜ฆ ๐˜บ๐˜ฐ๐˜ถ ๐˜ข๐˜ช๐˜ฎ๐˜ช๐˜ฏ๐˜จ ๐˜ง๐˜ฐ๐˜ณ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ฒ๐˜ถ๐˜ข๐˜ณ๐˜ต๐˜ฆ๐˜ณ, ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฉ๐˜ฐ๐˜ธ ๐˜ค๐˜ข๐˜ฏ ๐˜บ๐˜ฐ๐˜ถ ๐˜ข๐˜ญ๐˜ช๐˜จ๐˜ฏ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ข๐˜ค๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ด ๐˜ต๐˜ฐ ๐˜ข๐˜ค๐˜ฉ๐˜ช๐˜ฆ๐˜ท๐˜ฆ ๐˜ต๐˜ฉ๐˜ฆ๐˜ฎ?”

โœ… ๐˜›๐˜ช๐˜ฑ: a good coach is a good listener โ€“ practice active listening and ask open-ended questions.

Every team member, regardless of their role or seniority, might find value in training, mentoring, or coaching, tailored to their unique needs at different times.

Which of the three did you benefit the most from in your career?

Living Longer, Healthier, Happier and More Successful Through Finding Your Purpose – What Does The Research Say?

โ€œA study found a 15% (!) drop in the risk of dying over the next decade for people finding their purpose, regardless of age.โ€

What?!

Raise your hand if you ever subtly rolled your eyes at the mentioning of “finding your purpose ๐Ÿ’ซ”? I get it โ€“ it can sound like part of a motivational YouTube video.

If youโ€™re like me, youโ€™d rather trust data and research than grandiose terms. No crystal-balls magic, just empirically proven benefits. ๐Ÿ’ผ

Well, the research paints a compelling picture: knowing and living your life purpose isn’t just warm and fuzzy; it’s the secret sauce for success.

Here are some of the amazing benefits (sources provided below), accessible for everyone:

๐Ÿ’ช A long-term study found that making a significant step towards finding your purpose caused a 15% drop in the risk of dying over the next decade.

๐ŸŒˆ More happiness, stronger relationships, better sleep, and mental health.

๐Ÿ’ฐ Having a sense of purpose predicts greater income and net worth.

๐Ÿš€ And it’s not just personal โ€“ purpose is a key ingredient to exceptional leadership.

โฌ† For companies, aligning individual and organizational purpose brings a ton of benefits, from a fourfold boost in engagement to a twofold increase in employee retention.

So many advantages, whatโ€™s the catch? Do you need to save the whales to reap the benefits? Win a Nobel Prize? No, not at all.

(Donโ€™t let me stop you though. ๐Ÿ‹)

Also, it’s personal โ€“ you donโ€™t have to share it with anyone. ๐Ÿคซ

And here’s the kicker: purpose works regardless of your worldview, religion, or lack thereof. It’s about the impact you want to make – for yourself and others.

In coaching, we’ve got proven processes to help you discover your purpose. DM me if you’re ready to dive in. ๐ŸŒŸ

Sources:
https://www.psychologytoday.com/us/blog/changepower/202108/10-powerful-benefits-of-living-with-purpose
https://www.sciencedirect.com/science/article/abs/pii/S0092656616300836
https://hbr.org/2014/05/from-purpose-to-impact
https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/purpose-not-platitudes-a-personal-challenge-for-top-executives
https://www.mckinsey.com/capabilities/people-and-organizational-performance/our-insights/igniting-individual-purpose-in-times-of-crisis