The Mindset Shift That Transforms Leadership: Moving Beyond Criticism

“That’s not gonna work, because…”

I used to say that often. Made me feel good. Like I was the one who caught what others didn’t.

I did it even with the teams I was leading.

Lots of self-reflection and feedback later, I saw what I was actually doing: trying to sound smart. Point out the flaw, drop criticism, walk away. No real contribution. It led me to a leadership mindset shift.

Spotting risks is still important. Some people lean too optimistic, and having someone who notices the weak spots keeps things balanced. But without ideas for what will work, you’re not helping anyone move forward. Guiltyyyyy.

Now I try to pause and ask myself:
“What part of this could actually work?”
“How can we tweak the part that doesn’t work, so that it does?”

It shifts the whole dynamic of the conversation. More challenging, but also much more rewarding. Moves problems forward, builds more ownership within the teams you lead.

Less I, more We.

Ready for your leadership mindset shift? Schedule a free introduction call here: https://davidbuirs.com/contact/ and let’s chat.

How to Handle Criticism at Work

David Buirs | Leadership Expert

How to handle criticism at work… It’s a question I often get. My reply: 𝗪𝗵𝗮𝘁 𝗶𝗳 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗼𝗻𝗹𝘆 𝗵𝘂𝗿𝘁𝘀 𝗯𝗲𝗰𝗮𝘂𝘀𝗲 𝗼𝗳 𝘁𝗵𝗲 𝘄𝗮𝘆 𝘄𝗲 𝗹𝗮𝗯𝗲𝗹 𝗶𝘁?

Two people hear the same sentence from their boss. One feels judged. The other feels motivated. The words are identical. The reaction isn’t. Why?

Because the label, criticism or feedback, can’t be found in the words. It’s created in the mind of the receiver.

This is where the real power lies. You decide how much weight to give feedback. Some of it will be clumsy. Some will be unfair. Some will be pure gold. If you can sort, not absorb everything, you win. To take what serves you, and let the rest pass.

We often forget no one is perfect. Not you, not me, not the person giving feedback. We’re all trying our best, often imperfectly. Holding onto the illusion that you should look flawless makes feedback feel like a personal attack. Drop the illusion, and feedback becomes easier to hear.

Because in the end, the leaders who grow are not the ones who protect their image. They’re the ones who keep asking, “What can I learn here?” Over time, that choice changes everything.

Of course, this change doesn’t happen overnight. Curiosity is a muscle, and muscles strengthen slowly. So here’s an invitation: over the next five months, practice trading a little defensiveness for a little more curiosity each time feedback comes your way.

𝗠𝗼𝗻𝘁𝗵 𝟬 – 𝟭𝟬𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲: “I don’t think that’s accurate.”
𝗠𝗼𝗻𝘁𝗵 𝟭 – 𝟴𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 / 𝟮𝟬% 𝗰𝘂𝗿𝗶𝗼𝘂𝘀: “I don’t really agree with that… but can you give me an example?”
𝗠𝗼𝗻𝘁𝗵 𝟮 – 𝟲𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 / 𝟰𝟬% 𝗰𝘂𝗿𝗶𝗼𝘂𝘀: “That feels off to me. What do you see that makes you say it?”
𝗠𝗼𝗻𝘁𝗵 𝟯 – 𝟰𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 / 𝟲𝟬% 𝗰𝘂𝗿𝗶𝗼𝘂𝘀: “It’s hard to hear, though I think there may be truth in it. Can you tell me more?”
𝗠𝗼𝗻𝘁𝗵 𝟰 – 𝟮𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 / 𝟴𝟬% 𝗰𝘂𝗿𝗶𝗼𝘂𝘀: “I hadn’t thought of it that way. What else are you noticing?”
𝗠𝗼𝗻𝘁𝗵 𝟱 – 𝟬% 𝗱𝗲𝗳𝗲𝗻𝘀𝗶𝘃𝗲 / 𝟭𝟬𝟬% 𝗰𝘂𝗿𝗶𝗼𝘂𝘀: “That’s helpful. What’s one thing I could do differently next time?”

So…how to handle criticism at work? With curiosity.

Five months of practice might feel small now, but in five years, it could be the reason your career looks entirely different.

The Leadership Paradox: Why Bad Managers Don’t See Themselves That Way

If I’d ask you: ‘did you ever have a bad manager?’, the answer is likely to be “yes!”.
Maybe followed by: “And I’ve also had a great one.” The likely difference? Selfawareness for those managers.

The difference in impact between the two is huge.

What’s strange is how few managers see themselves as “bad,” even if the people around them do. If bad managers are so common, why do so few managers see themselves that way?

Because of this strange paradox: often the more people need to improve, the less they are aware of that. It’s not denial, but a lack of self-awareness.

If you don’t reflect, you don’t notice. And if you don’t notice, you don’t improve.

Meanwhile, leaders with strong self-reflection tend to do the opposite. They see their gaps and actively work on them. That’s why teams experience them as better managers over time.

So how do you find out what people really think of you? Not easy. People rarely tell the truth to your face, especially if you’re higher up.

Anonymous employee engagement surveys can shed some light. But there’s a better and simpler way. Ask several people, including your direct reports, peers and manager: “What’s the one thing I should work on?”

Listen. Find the pattern or theme among the feedback. Create a plan. Measure progress.

I’ve seen managers transform just by working on one repeated piece of feedback. Within months, their teams went from frustrated to regaining their trust.

With time, such a plan can flip the narrative: from being the boss people talk about behind their back, to the one people are grateful for.

→ What feedback during your time as manager has shaped your leadership the most?

Want to become better at leadership? Selfawareness for managers is the key. And it can be improved. Interested? Plan a free intake at www.davidbuirs.com/contact.

How to Increase Employee Engagement?

Are you responsible for the happiness of your people?

You want to build a culture of engagement—
but urgent stuff keeps winning:

💥 Engagement pulse scores trending down
💥 Back-to-back vacancies in the same team
💥 A new HR tool rollout stealing all your time

Here’s the strategic move:
Invest in leadership.

Because most of these problems?
They start with managers who were never set up to lead well.

Now look at this chart 👇
Only 21% of employees are engaged globally.
But in best-practice organisations? That’s 70%.

What’s the difference?

It starts with leaders.
Managers who know how to have hard conversations.
Who drive performance and make people feel seen, safe and motivated.

Leadership development isn’t just an L&D initiative—
it’s a fire prevention system for HR. Curious what this could look like in your company?
DM me and let’s map it out.

How Important is Productivity in Leadership?

I had a coaching session recently that brought back something personal.
I used to lead with one priority: get things done. Task-first. No small talk. Just results.

“Blue/Red” on DISC, if you know it.
Back then, I saw work as a series of checklists. What mattered was getting through them as efficiently as possible.
But that mindset, left unchecked, costs more than it gives.

Because one day, I asked myself:
If I do this for 40 years—just execute, just produce—what’s left at the end?
A clean inbox?
We spend most of our waking life at work. If we don’t build relationships there—if we don’t create meaning—what are we really doing?

I’ve learned that leadership isn’t about squeezing every drop of output from your day.
It’s about being kind. Honest. Doing work that matters.

No one follows a checklist. They follow someone they believe in.
If you’re stuck in a perpetual “just get it done” mode, take a breath.
Then ask: what actually matters?

When Do You Become Too Self-critical?

“I’m just holding myself to a high standard.”
Are you?
Or are you just being harsh?

There’s a subtle trap many high performers fall into—especially new managers:

Mistaking self-criticism for motivation.

We think:
☑ “If I don’t push myself, I’ll get lazy.”
☑ “That wasn’t good enough—I should’ve done better.”
☑ “I need to be tough on myself, or I won’t improve.”

But neuroscience and psychology tell a different story.

🔬 Studies show that self-compassion, not self-judgment, leads to higher resilience, motivation, and long-term growth.

It’s not about going easy on yourself.
It’s about not tearing yourself down.

Here’s what helps me reframe:

“I did my best with the resources I had at that moment. Now, what can I learn for next time?”

That mindset still drives improvement—but without the emotional bruising.

Leadership is already tough. You don’t have to lead yourself with a whip.

What if your biggest sign of worth isn’t your car, title, or the number on your pay check?

David Buirs | Leadership Coach & Management Trainer

What if it’s your personality?

What if we worried more about living a life always trying to fit in, instead of worrying about person X’s opinion on our slide deck?
What if we lay awake at night because we failed to make everyone in our team feel heard, not because we missed our (still important) quarterly objectives?
What if we feared going through life always wearing a mask, instead of being judged by people who don’t know us well?

What if we swapped some Instagram scrolling for a few pages of a thought-provoking book?
What if some of the time we spend in the gym, at the hairdresser, or shopping for clothes went into strengthening our character?

This idea runs through Nietzsche’s work (minus Instagram, the gym, and the hairdresser 😉):
Creating the self—your character—as a work of art.
Not to gain acceptance or respect from others.
Not modelled on how you think others want to see you.
But in the way you want to. Your unique personal style.

Not style as in how you dress, but the deepest expression of your values, commitments, and way of being.

This process takes reflection, courage, and the willingness to face challenges.
Less worrying about people’s opinions. More following your passions and self-expression.
Less uniformity and mediocrity. More uniqueness and creativity.
More life-affirmation, humour, and courage. Less playing safe.

But what about my numbers and KPIs?
I believe this path often turns you into someone others want to follow.
And then your KPIs tend to follow too.

Handling Passive-Aggressive Behavior as a Manager

It was the sigh for me.

That long, dramatic exhale in the middle of our meeting—the kind that doesn’t need words to say:

“Let’s not pretend we like each other, and finish this meeting asap.”
The kind that makes you feel uncomfortable and awkward.

And what did I do?
I smiled.
Nodded.
Acted like all was well.

This was early in my leadership career, and back then, my go-to strategy for dealing with passive-aggressive behavior was… well, 𝗯𝗲𝗶𝗻𝗴 𝗲𝘅𝘁𝗿𝗮 𝗻𝗶𝗰𝗲.

I didn’t want to make it worse.
Didn’t want to seem harsh or overly “bossy.”
I wanted to keep the relationship strong.

But here’s what I’ve learned since:
𝗔𝘃𝗼𝗶𝗱𝗶𝗻𝗴 𝗱𝗶𝘀𝗰𝗼𝗺𝗳𝗼𝗿𝘁 𝗻𝗼𝘄 𝗷𝘂𝘀𝘁 𝗴𝘂𝗮𝗿𝗮𝗻𝘁𝗲𝗲𝘀 𝗱𝗶𝘀𝗰𝗼𝗺𝗳𝗼𝗿𝘁 𝗹𝗮𝘁𝗲𝗿.

Because the more I ignored it, the more it showed up.
And the more I stayed silent, the harder it became to speak up.

Today, I handle it differently.

I say something like:
“Hey—I sensed a bit of tension in our last conversation. Can we talk about it?”

Curious.
Calm.
Clear.

It’s not about calling someone 𝘰𝘶𝘵.
It’s about calling them 𝘪𝘯.

Because leadership isn’t about being liked at all costs.
It’s about creating relationships rooted in respect—and the kind of honesty that actually builds trust.