Should You Compliment Team Members? The Honest Answer

Leadership & Executive Coach | David Buirs

Should You Compliment Team Members? The Honest Answer

David Buirs is a leadership coach based in Amsterdam. This article addresses the common worry managers have about complimenting their team, whether recognition leads to complacency, and what specific, honest appreciation actually sounds like. You learn why the discomfort of giving compliments is often a useful signal about your own leadership.

When someone at work tells you they really appreciated something you did, what do you actually do?

A lot of us mumble "oh it was nothing" and move the conversation along quickly. We brush it off before it can land. The spotlight feels uncomfortable, even when it's a kind one.

If receiving appreciation feels this awkward, no wonder we rarely give it either.

Won't it make my team lazy?

A worry I hear often from managers: won't complimenting my team make them lazy? Won't people stop pushing themselves if they feel too good about their work?

It sounds logical on the surface. Comfort breeds complacency, right?

But notice what's underneath. The fear assumes that people need to feel slightly short of good enough to keep trying. That the absence of recognition is what keeps performance high.

The opposite is closer to what I see in practice. People who feel genuinely seen at work tend to raise their standards over time. They work harder, not softer. Because they're no longer spending energy wondering if anyone noticed.

How you talk to yourself is how you talk to your team

Think about how you talk to yourself after finishing something good. Most of us don't pause to feel good about it. We go straight to the next item on the list.

We're wired to be tough on ourselves. The inner critic is always on. For many leaders, self-assessment borders on self-interrogation.

So being warm with someone else about their work can feel strange. It's not the language you speak with yourself. If your inner dialogue is dominated by what still needs to be better, a moment of warmth to someone else can feel off-brand. Almost dishonest, even when it's completely real.

This is why the work of giving compliments often starts with looking at how you treat yourself. The generosity you can't give inward is hard to send outward.

What actually happens when you do it

From my own years as a manager, and from working with managers who try this deliberately: it works. People start caring more. Connection increases. Engagement follows.

But something more human happens too. People feel less alone at work. They bring a bit more of themselves to the team. They're more willing to take risks, try things, speak up without hedging every sentence.

You notice they show up with more weight, not less. More ownership, not less.

What a real compliment sounds like

Here's where many managers get stuck. "Great job" doesn't land. It's too generic. It could apply to anyone. The brain processes it as background noise, the same way it processes "how are you" in a hallway.

A real compliment is specific. It names what the person did, why it mattered, and what you noticed about how they did it.

"I saw how you handled the question from finance yesterday. You stayed calm, gave them the data, and didn't get pulled into the drama. That took discipline."

That lands. Because it proves you were paying attention.

Most people have never been told something like that at work. Not once in their career. The first time you do it, you may see them not quite know what to do with it. That's how rare this kind of recognition is.

The discomfort is the signal

If giving compliments like this feels uncomfortable, that's useful information. It tells you where you've been playing small as a leader.

Joseph Campbell wrote about the cave you fear entering holding the treasure you seek. Around compliments, this pattern shows up often in coaching. The conversation that feels slightly off is often exactly the one that would move everything.

Step outside your comfort zone this week. Your team needs to see a bit more of what you already think about them.

Where this shows up in coaching

One of the patterns we often work on in management coaching is this exact gap. Managers who see their team clearly, who care deeply, whose team has no idea. Because the care stays inside.

For leaders at director and board level, the dynamic gets sharper. Senior leaders often become less visible emotionally as they climb, not more. Teams read silence as indifference. In coaching for executives we work on how to stay warm and present without losing the composure the role demands.

Organizations that want this kind of culture across the whole management layer need more than individual work. That's where leadership training comes in. Building recognition and feedback skills into the team structurally, instead of hoping one manager at a time figures it out.

An invitation for this week

Pick two people on your team. Tell them something real about their work. Specific. Concrete. No agenda attached.

See what happens to your own energy afterward. Notice what happens to the conversation. Notice what happens the next time you see them.

If you want to work on this kind of leadership more deliberately, you can always plan a free introduction. Zero obligation. Just a conversation about where you are and where you want to go.

How to Have Hard Conversations as a Manager

David Buirs | Leadership & Executive Coach

How to Have Hard Conversations as a Manager

David Buirs is an ICF-certified leadership coach based in Amsterdam, specialising in managers with 0 to 4 years of experience. This article explains why new managers avoid difficult conversations and what actually helps them stop. It draws on CoActive coaching principles and over 10 years of practical leadership experience.

She described herself as “the caring type.” And she meant it.

Her team liked her. She was warm, approachable, the kind of manager people felt comfortable talking to.

But she had not had a real difficult conversation in almost two years.

Every time something needed to be said, she found a softer version. Or she waited. Or she told herself it was not that serious. Her team picked up on it. Some started pushing boundaries. Others quietly stopped coming to her for feedback, because they knew she would just be nice.

She was not avoiding those conversations because she was lazy. She was protecting a story about herself. “I am the empathetic one. That is who I am.”

The story you protect

Most managers have a version of this. It shows up in one of two ways.

You protect the “I am direct and clear” story. Which sometimes means avoiding warmth.

Or you protect the “I am the caring one” story. Which sometimes means avoiding honesty.

Both feel like a strength. And they are, up to a point. The problem is when the story starts making decisions for you.

You know that conversation needs to happen. But you also know it might make you look less empathetic. So you wait. Or you soften it until it says almost nothing.

Leaving something unsaid is also a choice. And it has consequences.

Why the frameworks do not do the work

There is no shortage of good models for how to have hard conversations as a manager.

Radical Candor. Non-Violent Communication. Psychological Safety. They are all built on the same idea: clarity and care are not opposites. You can be honest because you care about someone, not despite it.

Most managers who struggle with difficult conversations already know this. They have read the books. They have taken the training.

Knowing the model does not change much on its own. The real shift happens when you start seeing yourself as someone who can actually do both.

That is where most training stops short. It teaches the technique. It skips the identity part. For organisations that want to address this at scale, a leadership program built around real behaviour change tends to land very differently than a one-day workshop.

How to have hard conversations as a manager: start with who you are

The conversation does not start in the meeting room. It starts in how you see yourself.

If you are more on the empathetic side, that feedback you have been postponing is not a threat to who you are. It is an expression of it. You say something because you want this person to grow, to succeed, to not be blindsided six months from now.

If you are more on the direct side, naming a problem is something you already do well. The upgrade is in how you do it. You speak like you are talking to someone you genuinely want the best for.

In the leadership guidance I do with new managers, this is one of the most consistent patterns we work through together. Not “how do I say this.” But “who do I want to be when I say this.”

Once that shifts, the actual conversation tends to get much easier.

A practical place to start

Think of one conversation you have been putting off. There is probably one.

Before you plan what to say, ask yourself one question: what story about myself am I protecting by not having it?

That question alone tends to open something up.


Curious whether this is the right fit? Plan your free introduction here. Zero obligation.

How to Handle Criticism at Work

David Buirs | Leadership & Executive Coach

How to handle criticism at work… It’s a question I often get. My reply: ๐—ช๐—ต๐—ฎ๐˜ ๐—ถ๐—ณ ๐—ณ๐—ฒ๐—ฒ๐—ฑ๐—ฏ๐—ฎ๐—ฐ๐—ธ ๐—ผ๐—ป๐—น๐˜† ๐—ต๐˜‚๐—ฟ๐˜๐˜€ ๐—ฏ๐—ฒ๐—ฐ๐—ฎ๐˜‚๐˜€๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐˜„๐—ฎ๐˜† ๐˜„๐—ฒ ๐—น๐—ฎ๐—ฏ๐—ฒ๐—น ๐—ถ๐˜?

Two people hear the same sentence from their boss. One feels judged. The other feels motivated. The words are identical. The reaction isnโ€™t. Why?

Because the label, criticism or feedback, canโ€™t be found in the words. Itโ€™s created in the mind of the receiver.

This is where the real power lies. You decide how much weight to give feedback. Some of it will be clumsy. Some will be unfair. Some will be pure gold. If you can sort, not absorb everything, you win. To take what serves you, and let the rest pass.

We often forget no one is perfect. Not you, not me, not the person giving feedback. Weโ€™re all trying our best, often imperfectly. Holding onto the illusion that you should look flawless makes feedback feel like a personal attack. Drop the illusion, and feedback becomes easier to hear.

Because in the end, the leaders who grow are not the ones who protect their image. Theyโ€™re the ones who keep asking, โ€œWhat can I learn here?โ€ Over time, that choice changes everything.

Of course, this change doesnโ€™t happen overnight. Curiosity is a muscle, and muscles strengthen slowly. So hereโ€™s an invitation: over the next five months, practice trading a little defensiveness for a little more curiosity each time feedback comes your way.

๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿฌ โ€“ ๐Ÿญ๐Ÿฌ๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ: โ€œI donโ€™t think thatโ€™s accurate.โ€
๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿญ โ€“ ๐Ÿด๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ / ๐Ÿฎ๐Ÿฌ% ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€: โ€œI donโ€™t really agree with thatโ€ฆ but can you give me an example?โ€
๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿฎ โ€“ ๐Ÿฒ๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ / ๐Ÿฐ๐Ÿฌ% ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€: โ€œThat feels off to me. What do you see that makes you say it?โ€
๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿฏ โ€“ ๐Ÿฐ๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ / ๐Ÿฒ๐Ÿฌ% ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€: โ€œItโ€™s hard to hear, though I think there may be truth in it. Can you tell me more?โ€
๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿฐ โ€“ ๐Ÿฎ๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ / ๐Ÿด๐Ÿฌ% ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€: โ€œI hadnโ€™t thought of it that way. What else are you noticing?โ€
๐— ๐—ผ๐—ป๐˜๐—ต ๐Ÿฑ โ€“ ๐Ÿฌ% ๐—ฑ๐—ฒ๐—ณ๐—ฒ๐—ป๐˜€๐—ถ๐˜ƒ๐—ฒ / ๐Ÿญ๐Ÿฌ๐Ÿฌ% ๐—ฐ๐˜‚๐—ฟ๐—ถ๐—ผ๐˜‚๐˜€: โ€œThatโ€™s helpful. Whatโ€™s one thing I could do differently next time?โ€

So…how to handle criticism at work? With curiosity.

Five months of practice might feel small now, but in five years, it could be the reason your career looks entirely different.

A controversial take on giving feedback..

Sometimes, not giving feedback is selfish.

We avoid it for two main reasons:

  1. We want to be liked.
  2. We fear confrontation.

Both are natural, but theyโ€™re also self-centered.

By holding back, we deny the other person a chance to grow. We think we’re sparing them, but really, we’re protecting ourselves.

I used to do this all the time early in my career. I withheld feedback, afraid of being disliked, or gave it only to boost my teamโ€™s performance, which ultimately served my interests. Neither approach worked.

Hereโ€™s what Iโ€™ve learned: feedback, when done right, is an act of care.

Give it regularly. Make it constructiveโ€”something they can actually use to improve.

Consider both dimensions:

  1. Rational: Be specific. Give it promptly. Offer clear suggestions for improvement.
  2. Emotional: Come from a place of genuine care. Donโ€™t see the person as a problem to be fixed, but as someone worth investing in.

When feedback is both clear and compassionate, people will be more open to it.

Itโ€™s normal for it to feel awkward, especially when youโ€™re new to leadership.

But if youโ€™re not uncomfortable, youโ€™re not leading.

Try it out, and let me know how it goes.

Honesty, Curiosity and Self-Reflection

This might be controversial, but hereโ€™s something we need to talk about…

Social media is flooded with leadership quotes. We like them, we share them, and we think, “Gosh, when will my manager finally get this?” ๐Ÿ™„

But how often do we take a hard look at our own leadership?

Hereโ€™s the irony โ€“ most managers are on LinkedIn daily, yet many teams are still struggling.

Itโ€™s easy to scroll through content and believe the advice is for others. But true leadership starts with self-examination.

Are we actively seeking out feedback, especially when itโ€™s tough to hear? Do we confront our own shortcomings?

Next time you come across a leadership quote, challenge yourself: Am I living up to this standard with my team?

If yes – how can you actually verify if this is true?

Keep the Dunning-Kruger effect in mind โ€“ people who objectively score among the bottom 0-25% on a particular skill rate themselves in the 50-75% bracket.

Unconscious incompetence is quite common.

โ— If you believe youโ€™re doing great, but your team is consistently difficult or disengaged, it might be a sign to reevaluate your approach.

Hereโ€™s the truth โ€“ the leaders who practice honest self-reflection grow the fastest. They get promoted faster, score better on performance reviews, and lead happier teams.

Letโ€™s not just scroll through inspirational quotes. Letโ€™s live them.

Imagine the impact you could have by truly applying these principles.

Reflect deeply, lead with authenticity, and watch your team โ€“ and yourself โ€“ flourish. ๐Ÿ’ช

How To Have Difficult Conversations As Manager?

Struggling with tough conversations as a new manager? You’re not aloneโ€”over 90% of your peers feel the same.

I’ve certainly been there. Feeling anxious before feedback sessions or dreading delivering bad news.

So what turns your regular chat into a difficult conversation?

1) ๐—ข๐—ฝ๐—ฝ๐—ผ๐˜€๐—ถ๐—ป๐—ด ๐˜ƒ๐—ถ๐—ฒ๐˜„๐˜€ย  โžก โฌ…
2) The ๐—ผ๐˜‚๐˜๐—ฐ๐—ผ๐—บ๐—ฒ ๐—บ๐—ฎ๐˜๐˜๐—ฒ๐—ฟ๐˜€ โ—
3) ๐—˜๐—บ๐—ผ๐˜๐—ถ๐—ผ๐—ป๐˜€ run high ๐Ÿ˜จ

Ironically, the more important the conversation, the harder it is to handle it well.

To guide you, Iโ€™ve created these slides for you. The information comes from a book I love: ๐˜Š๐˜ณ๐˜ถ๐˜ค๐˜ช๐˜ข๐˜ญ ๐˜Š๐˜ฐ๐˜ฏ๐˜ท๐˜ฆ๐˜ณ๐˜ด๐˜ข๐˜ต๐˜ช๐˜ฐ๐˜ฏ๐˜ด.

With over 4 million copies sold, itโ€™s a game-changer for leaders.

It helped me tremendously in my career. I hope it can help you too.

If you want to discuss specific situations that you find challenging, do reach out, I’d love to help.

See -Free Downloads- for the PDF file.