Who else has felt the overwhelming urge to solve every problem that lands on their desk?
It’s a common trap for new managers, feeling like you need to be the hero.
Imagine walking around with a big backpack. ๐
Every time your team comes to you with a problem, you have a choice โ do you accept the problem and add it to your backpack, or not?
Put too much in your backpack, and you wonโt be able to move anymore.
Great leadership isn’t about how many problems you can solve; it’s about how many problems you can teach your team to solve.
๐ Hereโs a quick tip: Think of yourself as a guide rather than a fixer.
Next time a direct report comes to you with an issue, ask, “What part of this can you handle, and what do you need my help with? What solution have you considered?โ.
This empowers them and helps you prioritize your own workload.
๐ If you’re unsure whether to take on a problem, consider if it aligns with your key responsibilities. If it doesn’t, it’s likely not yours to solve.
Coaching your team to handle challenges not only lightens your load but also builds their confidence and skills.
This fosters a culture of problem-solving, innovation, and ownership.
Lastly, at a later moment, check-in and reflect with your team around problems you asked them to solve themselves, to build trust and enhance learning.
Training, Mentoring And Coaching – When To Use What?
Letโs look at one tool from the leadership toolkit: training, mentoring and coaching your team. ๐
Demystifying the use of ๐๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด, ๐บ๐ฒ๐ป๐๐ผ๐ฟ๐ถ๐ป๐ด, and ๐ฐ๐ผ๐ฎ๐ฐ๐ต๐ถ๐ป๐ด.
All three are essential skills for any manager.
Use the right skill at the right time to maximize your teamโs development.
So, when to use what?
๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด: ๐๐ฒ๐ฎ๐ฟ๐ป๐ถ๐ป๐ด ๐ป๐ฒ๐ ๐๐ธ๐ถ๐น๐น๐ ๐
Perfect for beginners, training is directive and instructional, focusing on knowledge transfer to lay a solid skill foundation. Usually short-term.
“๐๐ฏ ๐ต๐ฉ๐ช๐ด ๐ต๐ณ๐ข๐ช๐ฏ๐ช๐ฏ๐จ ๐ด๐ฆ๐ด๐ด๐ช๐ฐ๐ฏ, ๐โ๐ญ๐ญ ๐ต๐ฆ๐ข๐ค๐ฉ ๐บ๐ฐ๐ถ ๐ฉ๐ฐ๐ธ ๐ต๐ฐ ๐ฅ๐ฐ ๐, ๐ , ๐ก.โ
โ
๐๐ช๐ฑ: verify, in a supportive, non-controlling way, if the training was successful and the desired skills were learned.
๐ ๐ฒ๐ป๐๐ผ๐ฟ๐ถ๐ป๐ด: ๐ฅ๐ฒ๐ฐ๐ฒ๐ถ๐๐ถ๐ป๐ด ๐ด๐๐ถ๐ฑ๐ฎ๐ป๐ฐ๐ฒ ๐งญ
Suited for mid-level to senior team members, mentoring offers guidance and wisdom from personal experience. Guide your team members on their professional journey. Longer term.
“๐๐ณ๐ฐ๐ฎ ๐ฎ๐บ ๐ฆ๐น๐ฑ๐ฆ๐ณ๐ช๐ฆ๐ฏ๐ค๐ฆ, ๐ฉ๐ฆ๐ณ๐ฆ’๐ด ๐ฉ๐ฐ๐ธ ๐ ๐ต๐ข๐ค๐ฌ๐ญ๐ฆ๐ฅ ๐ด๐ช๐ฎ๐ช๐ญ๐ข๐ณ ๐ค๐ฉ๐ข๐ญ๐ญ๐ฆ๐ฏ๐จ๐ฆ๐ด. ๐๐ฉ๐ข๐ต ๐ด๐ต๐ณ๐ข๐ต๐ฆ๐จ๐ช๐ฆ๐ด ๐ฅ๐ฐ ๐บ๐ฐ๐ถ ๐ต๐ฉ๐ช๐ฏ๐ฌ ๐ค๐ฐ๐ถ๐ญ๐ฅ ๐ธ๐ฐ๐ณ๐ฌ ๐ง๐ฐ๐ณ ๐บ๐ฐ๐ถ?”
โ
๐๐ช๐ฑ: the relationship is essential in mentoring – take a genuine interest in your mentee.
๐๐ผ๐ฎ๐ฐ๐ต๐ถ๐ป๐ด: ๐ฃ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐น ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ผ๐ณ๐ฒ๐๐๐ถ๐ผ๐ป๐ฎ๐น ๐ด๐ฟ๐ผ๐๐๐ต ๐
Ideal for more senior team members, coaching is an equal partnership that promotes self-discovery and maximizes their potential. No advice or instructions are given.
Through questions, help your coachee discover what they want, and how theyโll get there. Only effective if coachee is motivated to be coached.
“๐๐ฉ๐ข๐ต ๐ฐ๐ถ๐ต๐ค๐ฐ๐ฎ๐ฆ๐ด ๐ข๐ณ๐ฆ ๐บ๐ฐ๐ถ ๐ข๐ช๐ฎ๐ช๐ฏ๐จ ๐ง๐ฐ๐ณ ๐ต๐ฉ๐ช๐ด ๐ฒ๐ถ๐ข๐ณ๐ต๐ฆ๐ณ, ๐ข๐ฏ๐ฅ ๐ฉ๐ฐ๐ธ ๐ค๐ข๐ฏ ๐บ๐ฐ๐ถ ๐ข๐ญ๐ช๐จ๐ฏ ๐บ๐ฐ๐ถ๐ณ ๐ข๐ค๐ต๐ช๐ฐ๐ฏ๐ด ๐ต๐ฐ ๐ข๐ค๐ฉ๐ช๐ฆ๐ท๐ฆ ๐ต๐ฉ๐ฆ๐ฎ?”
โ
๐๐ช๐ฑ: a good coach is a good listener โ practice active listening and ask open-ended questions.
Every team member, regardless of their role or seniority, might find value in training, mentoring, or coaching, tailored to their unique needs at different times.
Which of the three did you benefit the most from in your career?

