What do you do when your manager or client asks you to take on more workโwhen your schedule is already packed?
Most of us have two typical responses:
Say ๐๐ฒ๐, and brace yourself for even more ๐ด๐ต๐ณ๐ฆ๐ด๐ด.
Say ๐ป๐ผ, and worry about coming across as ๐ถ๐ฏ๐ฉ๐ฆ๐ญ๐ฑ๐ง๐ถ๐ญ.
But thereโs a better wayโa skill borrowed from improv that can change everything.
Imagine this: Youโre in a meeting, and your manager suddenly asks you to โtake chargeโ of an urgent project. Your calendar is already full, but saying no feels risky.
Or picture this: A client asks for extra work, and the deadline is tight. Saying yes means youโll struggle to keep up with everything else, yet saying no might feel like letting them down.
This is where โ๐ฌ๐ฒ๐, ๐ฎ๐ป๐ฑโฆโ comes in.
The phrase โYes, andโฆโ comes from improv theater. Instead of rejecting an idea, performers use it to build on each otherโs thoughts, creating a sense of flow.
In a work setting, it works much the same way. Hereโs how it sounds in practice:
โ๐ ๐ฆ๐ด, ๐โ๐ฅ ๐ฃ๐ฆ ๐ฉ๐ข๐ฑ๐ฑ๐บ ๐ต๐ฐ ๐ด๐ถ๐ฑ๐ฑ๐ฐ๐ณ๐ต ๐ต๐ฉ๐ช๐ด, ๐ข๐ฏ๐ฅ ๐โ๐ฅ ๐ฏ๐ฆ๐ฆ๐ฅ ๐บ๐ฐ๐ถ๐ณ ๐จ๐ถ๐ช๐ฅ๐ข๐ฏ๐ค๐ฆ ๐ฐ๐ฏ ๐ธ๐ฉ๐ช๐ค๐ฉ ๐ค๐ถ๐ณ๐ณ๐ฆ๐ฏ๐ต ๐ฑ๐ณ๐ช๐ฐ๐ณ๐ช๐ต๐ช๐ฆ๐ด ๐ต๐ฐ ๐ข๐ฅ๐ซ๐ถ๐ด๐ต ๐ต๐ฐ ๐ฎ๐ข๐ฌ๐ฆ ๐ช๐ต ๐ธ๐ฐ๐ณ๐ฌ.โ
With โ๐ฌ๐ฒ๐, ๐ฎ๐ป๐ฑโฆโ, you keep your response open and positive while setting clear boundaries. It helps you stay engaged without overcommitting.
The magic of โYes, andโฆโ is that it also:
โข Shows youโre willing to collaborate
โข Acknowledges that your time and energy are limited
โข Puts the choice back in their hands, giving them a sense of control
Next time someone asks you to do more than you can handle, try these two simple words.
Let me know how it goes ๐
Progress, not Perfectionism
Dear fellow-perfectionists: itโs not a strength, itโs a way of seeking approval.
In job interviews, people often humblebrag about their biggest weakness being perfectionism. It sounds like a hidden strength, doesn’t it?
Only, itโs not.
We tell ourselves, “I care a lot about my work. When I do something, I want it done right!โ.
But deep down, there is small voice saying, “If I don’t do everything perfectly, people won’t value me. I feel like my worth depends on how flawless my work is. I’m scared of making mistakesโwhat if they stop respecting or liking me?”.
It’s great to work hard and aim for high quality. Those are good things.
But when perfectionism takes over, it can lead to stress, anxiety and burnout. Research shows that perfectionism can actually make it harder to reach our goals.
As leaders, we might notice team members who push themselves too hard, striving for impossible standards. At first glance, we might think, “Great! This person delivers quality.” But in the long run, it’s not good for them or the team because it’s not sustainable.
We can help by encouraging them to focus on progress, not perfection, and by reminding them that mistakes are part of learning.
So, how to find the line between doing good work and falling into perfectionism?
- Set high goals without making them impossible or taking over our lives.
- Focus on making progress instead of being perfect.
- Ask yourself, “Is what I’m doing really making my work better, or am I stuck on tiny details that don’t add much value?โ.
As Tony Robbins says, โperfectionism is the lowest possible standard โ because itโs impossible to attainโ.
Mistakes are part of learning. They’re not signs that you’re not good enough but chances to grow and improve.
How to Deal With Fear
Why Does “The Cave You Fear Hold the Treasure You Seek”?
I recently discovered this quote by Joseph Campbell in one of Brenรฉ Brownโs inspiring books: “The cave you fear to enter holds the treasure you seek.“
While reading it, I felt a strong โYESโ! Because it captures how I’ve been trying to live the past few years.
For much of my life, I was quite shy, insecure, introverted. I felt trapped in an invisible cage of my own making. My dark cave contained many thingsโspeaking up in groups, starting conversations with strangers, facing rejection, saying no to social invitations, or choosing work that aligned with my dreams, to name a few. Actually, mine was more of a giant storage hall than a cave.
Then, one day, after a profound personal experience, I began to see fear for what it isโjust a feeling, like any other. Nothing more.
Fear has its place; without it, we wouldn’t survive. But thereโs a difference between fear that signals real danger and self-limiting fear that holds us back.
So, I decided to do something uncomfortable every day. And slowly, my comfort zone has been expanding.
The treasure I found? Freedom and connection.
I left the safety of my previous career to now spending my days doing what I love. I’ve connected with so many interesting people by initiating a conversation. I no longer feel bad about expressing my opinions, expressing my needs, or saying no to things that donโt serve me.
Sure, there are still things that make me uncomfortable. But I choose to face them, and it gets easier every time.
Here are the steps I took, which you can do:
- Identify Your Cave: List the things that scare you, but aren’t dangerous. These are your self-limiting fears.
- Take Small Steps: Start small. Say hello to someone new. Share an idea in a meeting.
- Embrace Discomfort: Discomfort is temporary and a sign of growth.
- Reflect on Progress: Keep track of your experiences, and see your comfort zone expand.
Now, reading my progress log makes me smile. Some years years ago, saying, “Siri, play next song,” in a public place was something I struggled with.
This week, Iโll be speaking about leadership at public event.
Fear is still thereโbut itโs no longer in charge.
More Digital Connection, Less Human Connection.
Have you also noticed that weโre constantly connected through social media, but still many people feel more disconnected than ever?
Next week, the ๐๐ฆ๐ฆ๐ฌ ๐๐จ๐ข๐ช๐ฏ๐ด๐ต ๐๐ฐ๐ฏ๐ฆ๐ญ๐ช๐ฏ๐ฆ๐ด๐ด kicks off in the Netherlands, and itโs got me thinking about how many people, even in a bustling city like Amsterdam, feel disconnected. Did you know that 4 out of 10 adults in Amsterdam regularly experience loneliness? Itโs a huge number, and yet itโs something many of us donโt talk about enough.
Iโve been lucky enough to be involved with two organizations that are trying to make a difference in their own waysโHumanitas and JCI.
Humanitas, a national nonprofit, is focused on supporting people through community service, and one of their main pillars is addressing loneliness. Their Van Mij Naar Wij (From Me, To We) project pairs volunteers with individuals seeking more connection, offering them much-needed companionship and support.
On the other hand, JCI (Junior Chamber International) is a global network of young professionals, with a broader mission to contribute to society through leadership and social impact. While loneliness isnโt a specific theme for JCI, itโs a space where members can create projects that help their communities.
Humanitas recently launched a new campaign to shine a light on loneliness and the impact of Van Mij Naar Wij. Part of the campaign is to record personal and heartwarming stories around the theme of human connection.
I had the opportunity to join forces with an amazing person equally committed to raising awareness for this cause and project. Together, we filmed a story that reflects the power and importance of connection, which Iโm happy to share below (in Dutch).
To build on this, a group of us from both Humanitas and our local JCI chamber, Amsterdam Zuid, collaborated to create something special: an art exhibition focused on connection. Weโre opening the exhibition next Thursday in De Hoftuin, right at the start of the Week Against Loneliness, and it will run for a week.
Weโre showing artwork that participants and volunteers of the project made, around the theme of โconnectionโ. The goal is to spark more conversations about loneliness and how we can all do our part to combat it.
Raising awareness is key. Loneliness is something many people struggle with, but itโs also something we can all help address, even in small ways. Whether thatโs through volunteering, checking in on someone, or just being a little more mindful of those around us, we can all make a difference.
๐๐ณ ๐๐ผ๐’๐ฟ๐ฒ ๐ถ๐ป ๐๐บ๐๐๐ฒ๐ฟ๐ฑ๐ฎ๐บ, ๐๐ฒโ๐ฑ ๐น๐ผ๐๐ฒ ๐๐ผ ๐๐ฒ๐ฒ ๐๐ผ๐ ๐ฎ๐ ๐๐ต๐ฒ ๐ผ๐ฝ๐ฒ๐ป๐ถ๐ป๐ด ๐ป๐ฒ๐ ๐ ๐ง๐ต๐๐ฟ๐๐ฑ๐ฎ๐, ๐ฆ๐ฒ๐ฝ๐๐ฒ๐บ๐ฏ๐ฒ๐ฟ 26๐๐ต, 2024 ๐ฎ๐ ๐ญ๐ณ:๐ฌ๐ฌ ๐ถ๐ป ๐๐ฒ ๐๐ผ๐ณ๐๐๐ถ๐ป ๐ถ๐ป ๐๐บ๐๐๐ฒ๐ฟ๐ฑ๐ฎ๐บ, ๐ผ๐ฟ ๐ณ๐ฒ๐ฒ๐น ๐ณ๐ฟ๐ฒ๐ฒ ๐๐ผ ๐๐๐ผ๐ฝ ๐ฏ๐ ๐ฎ๐ป๐๐๐ถ๐บ๐ฒ ๐ฑ๐๐ฟ๐ถ๐ป๐ด ๐๐ต๐ฒ ๐๐ฒ๐ฒ๐ธ.
A controversial take on giving feedback..
Sometimes, not giving feedback is selfish.
We avoid it for two main reasons:
- We want to be liked.
- We fear confrontation.
Both are natural, but theyโre also self-centered.
By holding back, we deny the other person a chance to grow. We think we’re sparing them, but really, we’re protecting ourselves.
I used to do this all the time early in my career. I withheld feedback, afraid of being disliked, or gave it only to boost my teamโs performance, which ultimately served my interests. Neither approach worked.
Hereโs what Iโve learned: feedback, when done right, is an act of care.
Give it regularly. Make it constructiveโsomething they can actually use to improve.
Consider both dimensions:
- Rational: Be specific. Give it promptly. Offer clear suggestions for improvement.
- Emotional: Come from a place of genuine care. Donโt see the person as a problem to be fixed, but as someone worth investing in.
When feedback is both clear and compassionate, people will be more open to it.
Itโs normal for it to feel awkward, especially when youโre new to leadership.
But if youโre not uncomfortable, youโre not leading.
Try it out, and let me know how it goes.
Location Spotting For Shape Your Future – A Unique Leadership Experience
Just another day at the officeโcruising through the forest in a golf cart! ๐ฒ๐
Iโm teaming up with Anouk Benders – MindBenders on a project thatโs close to both of our hearts.
Our goal is to help ambitious leaders create a positive future, and weโre developing something we believe will do just that.
Last week, we visited the location where itโs all going to happenโMarch 21-23, 2025.
After exploring, I can honestly say weโve found the perfect spot.
We’re excited to see this vision come to life and canโt wait to share more with you soon!
Stay tuned for updatesโexciting things are on the way!
Set Boundaries and Protect Your Energy
Do you feel like you need to be available at all hours to lead effectively?
Many emerging leaders believe this, but itโs a misconception.
Always being โonโ drains your energy, leaving you with little capacity for the strategic thinking needed to truly lead.
Effective leaders understand the importance of setting boundaries. Itโs not about always being present; itโs about being present at the right moments.
Your energy and focus are your greatest assetsโdonโt waste them on every minor distraction.
And always having the answer ready creates dependencies, lowers your teamโs sense of ownership and problem-solving skills.
Step back.
Focus on the bigger picture.
Thatโs how you lead with impact.
What you resist, persists.
A Zen story With a Profound Lesson
Ever heard the Zen koan about the fish seller?
A koan is a short story to invoke insight. I wasnโt sure to share it, as itโs quite abstract, but because I love it, Iโm doing it anyway.
It goes like this:
“Banzan was walking through the market when he overheard a conversation between a fish seller and his customer.
The customer asked for the best piece of fish.
The seller replied, ‘All my pieces of fish are the best I have.’
Upon hearing this, Banzan was enlightened.”
Ok, that seller is either a genius, of desperately needs a marketing course. But whatโs the point here actually?
Itโs this: what if we saw every experience, every moment, as the best we have?
You might be thinking, โYeah right, how is that aweful performance review the best moment I have?โ
Itโs not about the situation, itโs about how we ๐ฑ๐ฆ๐ณ๐ค๐ฆ๐ช๐ท๐ฆ the situation.
When you approach a meeting thinking, “I hate this,” you’re already creating stress. For yourself.
You canโt control this initial spark of stress or negativity, thatโs just your mind doing its thing.
But the moment you become aware of if, you have a choice to go along with that story, or not.
Usually, we go along with the mindโs story, and start having an internal conversation with ourselves about how this or that is terrible.
The result? It creates tension and drain your energy.
Instead, consider this approach:
โ
Before the meeting, take a moment to breathe and set an intention.
Think, “What can I gain from this meeting?”
โ
Realize: ๐ฌ๐ผ๐โ๐ฟ๐ฒ ๐ผ๐ธ๐ฎ๐. ๐ฌ๐ผ๐โ๐ฟ๐ฒ ๐ฎ๐น๐ถ๐๐ฒ.
โ
During the meeting, engage actively. Focus on understanding and connecting with the other, and contributing your best.
โ
After the meeting, find one positive takeaway, even if itโs small.
This shift in mindset doesnโt make the meeting (or situation) perfect, but it reduces the stress and helps you find value in the experience.
Even in our toughest moments, our bodies perform miracles. Billions of cells are working every second to keep us alive and functioning. This perspective can be incredibly empowering.
For managers, judging and resisting saps your energy.
Accepting each moment as it is can recharge your leadership and give you the clarity to inspire your team.
This doesnโt mean you canโt try to improve situations, or your life. To grow, learn. But when done from a state of accepting every moment as it is, without resistance, is so much more powerful.
So, what caused this major shift in Banzan after hearing that conversation?
He realized that his tendency to think โI donโt want this, I want thatโ was making him miserable.
And the lesson from the sellerโs perspective: everything we do is the best in that moment. Big tasks or small, they all matter.
Try seeing each moment as perfect.
I know from experience: it’s not easy, but the better you get at this, the happier you’ll be.
<3
Dealing With Difficult Colleagues
Some colleagues challenge our patience.
They might be self-centered, poor listeners, unreliable, or drenched in negativity.
Youโve tried to sidestep them. But then came the promotion to manager.
Now you have to face them head-on.
Motivating them feels like dragging an anchor through the mud.
And when they donโt change, their behavior begins to cast shadows over your teamโs morale and results.
<<๐๐๐ฟ๐ถ๐ผ๐๐ถ๐๐ ๐ฎ๐ป๐ฑ ๐๐ผ๐บ๐ฝ๐ฎ๐๐๐ถ๐ผ๐ป ๐ฒ๐ป๐๐ฒ๐ฟ ๐๐ต๐ฒ ๐๐๐ฎ๐ด๐ฒ>>
What if their difficult behavior is not a wall, but a riddle to be solved?
What if their egocentrism and unreliability are scars from years of disappointment?
What if their negativity is a cry of deep concern for the team or companyโs direction?
Framing them as merely difficult hardens your heart and colours every interaction.
It becomes you versus them. Trust evaporates, resistance rises.
You end up trying to prove them wrong, hoping theyโll change.
But that battle is always lost.
This doesnโt mean tolerating bad behavior. Negativity is contagious and can spread like an oil spill.
As a leader, boundaries are essential. But before setting them, use Curiosity and Compassion.
Listen with genuine curiosity, without judgment. Take their concerns serious, and if they are valid, address them. Communicate on what youโve done.
If what they want is not something you can do, explain why, clearly and calmly.
No one wants to be forced to change.
Everyone wants to be heard and understood.









