What if your manager or client gives you more work than you can handle?

What do you do when your manager or client asks you to take on more work—when your schedule is already packed?

Most of us have two typical responses:

Say 𝘆𝗲𝘀, and brace yourself for even more 𝘴𝘵𝘳𝘦𝘴𝘴.
Say 𝗻𝗼, and worry about coming across as 𝘶𝘯𝘩𝘦𝘭𝘱𝘧𝘶𝘭.

But there’s a better way—a skill borrowed from improv that can change everything.

Imagine this: You’re in a meeting, and your manager suddenly asks you to “take charge” of an urgent project. Your calendar is already full, but saying no feels risky.

Or picture this: A client asks for extra work, and the deadline is tight. Saying yes means you’ll struggle to keep up with everything else, yet saying no might feel like letting them down.

This is where “𝗬𝗲𝘀, 𝗮𝗻𝗱…” comes in.

The phrase “Yes, and…” comes from improv theater. Instead of rejecting an idea, performers use it to build on each other’s thoughts, creating a sense of flow.

In a work setting, it works much the same way. Here’s how it sounds in practice:

“𝘠𝘦𝘴, 𝘐’𝘥 𝘣𝘦 𝘩𝘢𝘱𝘱𝘺 𝘵𝘰 𝘴𝘶𝘱𝘱𝘰𝘳𝘵 𝘵𝘩𝘪𝘴, 𝘢𝘯𝘥 𝘐’𝘥 𝘯𝘦𝘦𝘥 𝘺𝘰𝘶𝘳 𝘨𝘶𝘪𝘥𝘢𝘯𝘤𝘦 𝘰𝘯 𝘸𝘩𝘪𝘤𝘩 𝘤𝘶𝘳𝘳𝘦𝘯𝘵 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘦𝘴 𝘵𝘰 𝘢𝘥𝘫𝘶𝘴𝘵 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘪𝘵 𝘸𝘰𝘳𝘬.”

With “𝗬𝗲𝘀, 𝗮𝗻𝗱…”, you keep your response open and positive while setting clear boundaries. It helps you stay engaged without overcommitting.

The magic of “Yes, and…” is that it also:

• Shows you’re willing to collaborate
• Acknowledges that your time and energy are limited
• Puts the choice back in their hands, giving them a sense of control

Next time someone asks you to do more than you can handle, try these two simple words.

Let me know how it goes 🙂

Progress, not Perfectionism

Dear fellow-perfectionists: it’s not a strength, it’s a way of seeking approval.

In job interviews, people often humblebrag about their biggest weakness being perfectionism. It sounds like a hidden strength, doesn’t it?

Only, it’s not.

We tell ourselves, “I care a lot about my work. When I do something, I want it done right!”.

But deep down, there is small voice saying, “If I don’t do everything perfectly, people won’t value me. I feel like my worth depends on how flawless my work is. I’m scared of making mistakes—what if they stop respecting or liking me?”.

It’s great to work hard and aim for high quality. Those are good things.

But when perfectionism takes over, it can lead to stress, anxiety and burnout. Research shows that perfectionism can actually make it harder to reach our goals.

As leaders, we might notice team members who push themselves too hard, striving for impossible standards. At first glance, we might think, “Great! This person delivers quality.” But in the long run, it’s not good for them or the team because it’s not sustainable.

We can help by encouraging them to focus on progress, not perfection, and by reminding them that mistakes are part of learning.

So, how to find the line between doing good work and falling into perfectionism?

  • Set high goals without making them impossible or taking over our lives.
  • Focus on making progress instead of being perfect.
  • Ask yourself, “Is what I’m doing really making my work better, or am I stuck on tiny details that don’t add much value?”.

As Tony Robbins says, “perfectionism is the lowest possible standard – because it’s impossible to attain”.

Mistakes are part of learning. They’re not signs that you’re not good enough but chances to grow and improve.

How to Deal With Fear

David Buirs | Leadership Expert

Why Does “The Cave You Fear Hold the Treasure You Seek”?

I recently discovered this quote by Joseph Campbell in one of Brené Brown’s inspiring books: “The cave you fear to enter holds the treasure you seek.

While reading it, I felt a strong ‘YES’! Because it captures how I’ve been trying to live the past few years.

For much of my life, I was quite shy, insecure, introverted. I felt trapped in an invisible cage of my own making. My dark cave contained many things—speaking up in groups, starting conversations with strangers, facing rejection, saying no to social invitations, or choosing work that aligned with my dreams, to name a few. Actually, mine was more of a giant storage hall than a cave.

Then, one day, after a profound personal experience, I began to see fear for what it is—just a feeling, like any other. Nothing more.

Fear has its place; without it, we wouldn’t survive. But there’s a difference between fear that signals real danger and self-limiting fear that holds us back.

So, I decided to do something uncomfortable every day. And slowly, my comfort zone has been expanding.

The treasure I found? Freedom and connection.

I left the safety of my previous career to now spending my days doing what I love. I’ve connected with so many interesting people by initiating a conversation. I no longer feel bad about expressing my opinions, expressing my needs, or saying no to things that don’t serve me.

Sure, there are still things that make me uncomfortable. But I choose to face them, and it gets easier every time.

Here are the steps I took, which you can do:

  1. Identify Your Cave: List the things that scare you, but aren’t dangerous. These are your self-limiting fears.
  2. Take Small Steps: Start small. Say hello to someone new. Share an idea in a meeting.
  3. Embrace Discomfort: Discomfort is temporary and a sign of growth.
  4. Reflect on Progress: Keep track of your experiences, and see your comfort zone expand.

Now, reading my progress log makes me smile. Some years years ago, saying, “Siri, play next song,” in a public place was something I struggled with.

This week, I’ll be speaking about leadership at public event.

Fear is still there—but it’s no longer in charge.

More Digital Connection, Less Human Connection.

Have you also noticed that we’re constantly connected through social media, but still many people feel more disconnected than ever?  

Next week, the 𝘞𝘦𝘦𝘬 𝘈𝘨𝘢𝘪𝘯𝘴𝘵 𝘓𝘰𝘯𝘦𝘭𝘪𝘯𝘦𝘴𝘴 kicks off in the Netherlands, and it’s got me thinking about how many people, even in a bustling city like Amsterdam, feel disconnected. Did you know that 4 out of 10 adults in Amsterdam regularly experience loneliness? It’s a huge number, and yet it’s something many of us don’t talk about enough.

I’ve been lucky enough to be involved with two organizations that are trying to make a difference in their own ways—Humanitas and JCI.

Humanitas, a national nonprofit, is focused on supporting people through community service, and one of their main pillars is addressing loneliness. Their Van Mij Naar Wij (From Me, To We) project pairs volunteers with individuals seeking more connection, offering them much-needed companionship and support.

On the other hand, JCI (Junior Chamber International) is a global network of young professionals, with a broader mission to contribute to society through leadership and social impact. While loneliness isn’t a specific theme for JCI, it’s a space where members can create projects that help their communities.

Humanitas recently launched a new campaign to shine a light on loneliness and the impact of Van Mij Naar Wij. Part of the campaign is to record personal and heartwarming stories around the theme of human connection.

I had the opportunity to join forces with an amazing person equally committed to raising awareness for this cause and project. Together, we filmed a story that reflects the power and importance of connection, which I’m happy to share below (in Dutch).

To build on this, a group of us from both Humanitas and our local JCI chamber, Amsterdam Zuid, collaborated to create something special: an art exhibition focused on connection. We’re opening the exhibition next Thursday in De Hoftuin, right at the start of the Week Against Loneliness, and it will run for a week.

We’re showing artwork that participants and volunteers of the project made, around the theme of ‘connection’. The goal is to spark more conversations about loneliness and how we can all do our part to combat it.

Raising awareness is key. Loneliness is something many people struggle with, but it’s also something we can all help address, even in small ways. Whether that’s through volunteering, checking in on someone, or just being a little more mindful of those around us, we can all make a difference.

𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗶𝗻 𝗔𝗺𝘀𝘁𝗲𝗿𝗱𝗮𝗺, 𝘄𝗲’𝗱 𝗹𝗼𝘃𝗲 𝘁𝗼 𝘀𝗲𝗲 𝘆𝗼𝘂 𝗮𝘁 𝘁𝗵𝗲 𝗼𝗽𝗲𝗻𝗶𝗻𝗴 𝗻𝗲𝘅𝘁 𝗧𝗵𝘂𝗿𝘀𝗱𝗮𝘆, 𝗦𝗲𝗽𝘁𝗲𝗺𝗯𝗲𝗿 26𝘁𝗵, 2024 𝗮𝘁 𝟭𝟳:𝟬𝟬 𝗶𝗻 𝗗𝗲 𝗛𝗼𝗳𝘁𝘂𝗶𝗻 𝗶𝗻 𝗔𝗺𝘀𝘁𝗲𝗿𝗱𝗮𝗺, 𝗼𝗿 𝗳𝗲𝗲𝗹 𝗳𝗿𝗲𝗲 𝘁𝗼 𝘀𝘁𝗼𝗽 𝗯𝘆 𝗮𝗻𝘆𝘁𝗶𝗺𝗲 𝗱𝘂𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝘄𝗲𝗲𝗸.

A controversial take on giving feedback..

Sometimes, not giving feedback is selfish.

We avoid it for two main reasons:

  1. We want to be liked.
  2. We fear confrontation.

Both are natural, but they’re also self-centered.

By holding back, we deny the other person a chance to grow. We think we’re sparing them, but really, we’re protecting ourselves.

I used to do this all the time early in my career. I withheld feedback, afraid of being disliked, or gave it only to boost my team’s performance, which ultimately served my interests. Neither approach worked.

Here’s what I’ve learned: feedback, when done right, is an act of care.

Give it regularly. Make it constructive—something they can actually use to improve.

Consider both dimensions:

  1. Rational: Be specific. Give it promptly. Offer clear suggestions for improvement.
  2. Emotional: Come from a place of genuine care. Don’t see the person as a problem to be fixed, but as someone worth investing in.

When feedback is both clear and compassionate, people will be more open to it.

It’s normal for it to feel awkward, especially when you’re new to leadership.

But if you’re not uncomfortable, you’re not leading.

Try it out, and let me know how it goes.

Sneak Peak Of The Location of Shape Your Future – A Unique Leadership Experience

Picking up from last week’s post about that golf cart ride through the forest… 🌲 Here’s where we ended up.

Anouk Benders – MindBenders and I were out scouting the location for 𝗦𝗛𝗔𝗣𝗘 𝗬𝗢𝗨𝗥 𝗙𝗨𝗧𝗨𝗥𝗘 —our three-day leadership experience—and we found the right place.

It’s not just beautiful; it also has a sense of luxury and warmth that makes you feel at home the moment you arrive.

Quality is everything to us for this event, and we knew the setting needed to be perfect. We’re happy to have found the right match.

Take a look at the photos to see what we mean. This spot was chosen to create a deep, immersive experience—where ambitious leaders can come together for growth, connection, and real development.

𝗦𝗮𝘃𝗲 𝘁𝗵𝗲 𝗱𝗮𝘁𝗲: 𝗠𝗮𝗿𝗰𝗵 𝟮𝟭-𝟮𝟯, 𝟮𝟬𝟮𝟱. We’ve already had a lot of interest, which is exciting to see.

If you’re thinking about joining us and want to stay updated, send me a DM, and I’ll add you to our list.

Location Spotting For Shape Your Future – A Unique Leadership Experience

Just another day at the office—cruising through the forest in a golf cart! 🌲😄

I’m teaming up with Anouk Benders – MindBenders on a project that’s close to both of our hearts.

Our goal is to help ambitious leaders create a positive future, and we’re developing something we believe will do just that.

Last week, we visited the location where it’s all going to happen—March 21-23, 2025.

After exploring, I can honestly say we’ve found the perfect spot.

We’re excited to see this vision come to life and can’t wait to share more with you soon!

Stay tuned for updates—exciting things are on the way!

Set Boundaries and Protect Your Energy

Do you feel like you need to be available at all hours to lead effectively?

Many emerging leaders believe this, but it’s a misconception.

Always being “on” drains your energy, leaving you with little capacity for the strategic thinking needed to truly lead.

Effective leaders understand the importance of setting boundaries. It’s not about always being present; it’s about being present at the right moments.

Your energy and focus are your greatest assets—don’t waste them on every minor distraction.

And always having the answer ready creates dependencies, lowers your team’s sense of ownership and problem-solving skills.

Step back.

Focus on the bigger picture.

That’s how you lead with impact.

What you resist, persists.

David Buirs Leadership Coach

Emotions in leadership: notes from a recovering hyper-rational

This article by David Buirs, leadership and executive coach in Amsterdam, is about managing emotions at work. It explains why suppressed emotions keep coming back, and how body awareness helps leaders regulate stress and stay steady under pressure. Readers learn two simple daily habits for noticing and naming what they feel.

For most of my working life I treated emotions as background noise. I was the rational one, the person who solved things with logic and kept feelings politely outside the room. If you had asked me what I felt after a difficult conversation, I would have answered with an analysis of the conversation instead. I genuinely would not have understood the question.

It took me a long time to see what that was costing me. Managing emotions at work sounded, back then, like advice meant for other people. So this is the piece I wish someone had handed me back then, in a way that my then logic-only brain would understand.

You’re tense far more often than you realise

We carry small spikes of tension through an ordinary day, dozens of them. You open your laptop to a full calendar and your shoulders draw up. You see a certain name in your inbox and your breathing goes shallow. None of it is dramatic. Most of it stays under the radar, because nobody taught us to look. And what you don’t detect, you can’t do anything about.

Stress is a physical event. Breath high in the chest, a slightly clenched jaw, a knot in the stomach. Catch it while it’s still small and you have moves that genuinely work. A few slow breaths switch on the calming side of your nervous system. Letting your jaw and shoulders drop tells your brain the threat has passed.

All of it depends on feeling the tension in the first place. Body awareness is the on-switch for every regulation technique you’ve ever read about.

Why this is a genuine edge for leaders

Managing emotions at work is one of those skills that stays invisible until pressure arrives. Your capacity for leadership shows up under pressure. Tight deadlines. Disappointing results. Heated conversations where one sharp reaction costs you weeks of someone’s trust.

Unmanaged stress narrows your thinking when you most need range. It tips you toward reading threat everywhere, so a neutral email looks like an attack. It shortens your patience with the people you need beside you. A leader who can feel that pressure building, and bring it down on purpose, makes cleaner decisions and stays more predictable. That predictability is most of what people mean when they call someone steady.

Your state also spreads. Walk into a room wound up and unaware of it, and the room tightens with you. Walk in relaxed and at ease, and your calm presence spreads out over the room.

Connection runs through the same wiring

You can only meet another person as far as you can meet yourself.

On average, women stay more in contact with their emotions than men do. That gives them a head start on something every leader needs: knowing what’s moving inside them while it’s happening, and using it as information.

Take anger, the one I missed most. You can be genuinely angry at someone and have no idea. The conversation ends, you move on, and the tension sits in your shoulders and your chest, in the places you never check. That tension was a message. Often it means someone stepped over a line that matters to you. Feel it in the moment and you can name it, hold the boundary, deal with it cleanly. Miss it and you carry it around instead, and it leaks out sideways three hours later at someone who had nothing to do with it.

Why the heavy feelings actually fade, and this is the part I resisted longest

I used to assume that letting yourself feel anger or grief just meant more of it. The reverse turned out to be the case.

A difficult emotion is a learned link in your nervous system. This trigger means threat, brace. That link only weakens when your system gathers new evidence, the experience of meeting the trigger, staying with it, and finding that nothing terrible happens. Pushing the feeling away guarantees that evidence never arrives, so the link stays intact and fires again next time, often harder.

Most of the time we suppress without knowing we’re doing it. It runs on its own, under the surface. The way to weaken it is to catch the emotion as it happens, by first noticing the physical sensations all emotions show up with. So when you feel that anger, you stay with it instead of pushing it away. Do that a handful of times and it loses its grip. The charge slowly drains out of it. This is the principle exposure therapy is built on, one of the most reliable findings in psychology. Avoiding a feeling keeps it alive. Meeting it lets it dissolve over time.

The beach ball is the everyday version. Hold one under water and it presses back the whole time, and the moment your attention drifts, up it comes. Holding it down was never free. An extreme example of this is burnout. When stress goes unnoticed or unmanaged for too long, the body can sometimes decide to shut down as a protection mechanism.

Becoming better at feeling your emotions comes with a huge benefit. You feel the positive ones more as well, especially joy. Plus you feel more connected to others, because connection is built on emotion.

How you actually begin

Simpler than it sounds, slower than you’d like. Two small habits.

First, check in with your body a few times a day. Tension, warmth, a knot, a tight throat. No need to fix anything. You’re just learning to feel what’s there.

Second, give it a name. Start with the six basics: anger, fear, sadness, joy, disgust, surprise. Don’t worry about the exact word. Doing it often is what counts.

Do this enough and the signals arrive earlier. These days I’ll feel a small sting in one spot in my chest and think, ah, there’s anger, before my thoughts have caught up. A tight throat usually means sadness is close. Catching it that early is what lets me choose a response instead of letting it influence me without my noticing.


This is a lot of what we work on together in coaching. We look at what you feel under pressure, where it lives in your body, and how to meet it instead of carrying it around for the rest of the day. For most managers and team leads, management coaching is where this work starts. For leaders at director or board level, coaching for executives goes into the particular weight that comes with that seat.

For organisations that want their managers to build this across a whole team, leadership training brings the same approach in-company.

Interested or curious? Let’s chat. Plan your free introduction here. Zero obligation.

Designing Your Future

What if you could design your future with the precision of an architect?

Not just think about it, but actually see it laid out in front of you, in full color, with images that inspire and motivate you every day.

That’s where a vision board comes in—a powerful tool that helps you map out your future, both personally and professionally.

Start simple. Use an app like OneNote or any image editor.

Now, think big.

What does your ideal life look like? Where do you see yourself living? What’s your dream job? How do you want to feel at work? What does your perfect workday involve?

Imagine a photo of a beautiful beach if you dream of more travel, or a portrait of someone who you admire. Maybe you’re striving for more balance, so you include a picture of a peaceful landscape. Or perhaps you’re focused on creativity and growth—find an image that sparks that energy.

Don’t forget to include the people who matter most to you. Add in personal goals, like a place you’ve always wanted to visit or a hobby you’ve been meaning to explore. Even symbols, like a lion for courage or a compass for direction, can serve as powerful reminders of the qualities you want to embody.

Bring all these elements together in one space, and keep it where you can see it every day.

As you continue to look at your vision board, it begins to work on your mind. You’ll find yourself more focused on what truly matters, more driven to turn these dreams into reality. It’s like giving your subconscious a roadmap to your future.

Start creating yours today and see where it leads.

If you could put one thing on your vision board right now, what would it be?